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Robert Whiteman
Robert Whiteman | Page 5
Service Director
Marino Chrysler Jeep Dodge
5133 West Irving Park Road
Chicago, IL 60641
96 Reviews
I have worked in service since I graduated high school. In 1994 I took a job working for Mr. Marino at Lynch Auto Group 26 years later I am still working for Mr. Marino..They treat me and my co workers like family. My goal is to treat people like they are family. Repairing vehicles doesn’t always go as planned but we can always treat the customer and other employee’s with respect and compassion to solve any issue that may arise.
Read moreDealership Experience
18 yrs, 4 mos
Industry Experience
41 yrs
Languages Spoken
English
96 Reviews
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96 Reviews of Robert Whiteman
June 21, 2023
You can buy your vehicle anywhere but finding a good service dept after the sale is key. That being said took my 2021 Wrangler Willys edition in for the last Jeep wave service,and noticed a slight anti- service dept after the sale is key. That being said took my 2021 Wrangler Willys edition in for the last Jeep wave service,and noticed a slight anti-freeze leak, told the service writer Steve Cardenas and he said "we will check it out!" Found out needed a new Thermostat part, not in stock but the next day they got it in and set up appointment. Went in at the scheduled time was immediately met by Steve and the Jeep was taken into service after a short time it was repaired and done correctly! Then noticed the soft top had a couple of marks in it causing slight moisture inside of roof, Steve was right on it, got me direct number to "Jeep wave," program and I called to get a case number. Jeep wave requested more pictures went back to dealership where Jeep was there and Lon came over to take more pictures to submit to Jeep. While at the dealership getting Jeep thermostat repaired the owner Tony Marino was walking around talking to customers letting them know they are cared for at this dealership. Then also met Bob the service manager who was friendly and concerned as I was about mu Jeep being repaired! Bottom line many dealerships are improperly run, with service dept. being sloppy and not caring disinterested employees, but here at Marino everyone in the service area and sales where I waited on comfortable couches for my vehicle were top notch! This dealer I would highly recommend, they are making sure to give the brands they sell Jeep,Dodge,Ram,Chrysler proper care after the sale! More
by tbas
Other Employees Tagged: Lon Dunham , Steve Cardenas, Rafael Martinez, Tony Marino
June 01, 2023
The team over at Marino was extremely helpful. I worked with Kenny and multiple people from the service team and they all very helpful and generous with their time I worked with Kenny and multiple people from the service team and they all very helpful and generous with their time More
by Ferdy
Other Employees Tagged: Kenny Sher, Frank Gavin - 5 stars
June 01, 2023
Great deal , amazing service thank you for the help JC and Marino CJD for my new Jeep and Marino CJD for my new Jeep More
by Vivian
Other Employees Tagged: Joe Turner, Leo Figueroa, JC Alvarado, Franky Moreno, Gabriel Morales, Edwin Rivera, Jose Quezada , Kal Djendov, Volodymyr Khrypliuk
May 24, 2023
This is my 8th car we get from Marino Chrysler jeep and dodge my family and myself always super happy dodge my family and myself always super happy More
by Sandovaldanny911
Other Employees Tagged: JC Alvarado, Lon Dunham, Jose Quezada, La Marcus Hill, Geovanni Romero , Marty Hill, Rafael Martinez, Tony Saccotelli
April 27, 2023
The absolute beat customer service. Very friendly and competent people work at Marino CJD. Great experience. Very friendly and competent people work at Marino CJD. Great experience. More
by Bmrowice
Other Employees Tagged: Julie Del Pilar, Leo Figueroa, JC Alvarado, Nanette Isaac, Lisa Houman, Lon Dunham , Pete Babani, Kal Djendov, Kenny Sher
April 15, 2023
My family and I have been working with this dealership for a total of 15+ cars throughout the years. Top Notch Sales and Service. for a total of 15+ cars throughout the years. Top Notch Sales and Service. More
by Kburns
Other Employees Tagged: JC Alvarado, Teresa Nelson , Steve Cardenas, Kal Djendov, Rafael Martinez, Mike Caccioppo
March 30, 2023
In all my years of buying cars, I’ve never dealt with a more professional person. JC went above and beyond. more professional person. JC went above and beyond. More
by mikec7169
Other Employees Tagged: JC Alvarado, Franky Moreno, Damir Demirovic , Kal Djendov, Marty Hill
January 04, 2023
Service gentleman Jose was great! !!!!! He will be the only person I deal with when bringing my car in to for any service…. !!!!! He will be the only person I deal with when bringing my car in to for any service…. More
by jlgsaf7071
Other Employees Tagged: JC Alvarado, Lon Dunham, Jan Rodriguez, Jose Quezada, Paul Babani , Kal Djendov
June 04, 2022
Dan K was an absolute pleasure to work with. Very knowledgeable and made entire car buying experience easy. Very knowledgeable and made entire car buying experience easy. More
by mattangarone
Other Employees Tagged: Lauren Marie, Dan Koljovic , Tony Rocco, Jenny From Block
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