Ruben Cauton
Ruben Cauton at Big Star Cadillac

Ruben Cauton | Page 4

Cadillac Certified Pre-Owned Sales Director

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.4
54 Reviews
4.4

54 Reviews

Write a Review

54 Reviews of Ruben Cauton

October 15, 2023

Dealership Rating
Employee Rating

I LOVE GOING THERE TO GET MY XT5 WORK ON. THIS IS MY THIRD CADILLACE FROM THERE. THE STAFF IS GREAT. More

by CECBLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 14, 2023

Dealership Rating
Employee Rating

The whole experience was awesome & Wiem was excellent to work with. We are very excited with our purchase. More

by thelukeduke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson, Wiem Head

Oct 16, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 09, 2023

Dealership Rating
Employee Rating

Jose my service rep excellent customer service. Pleasure to work with, very sasified customer. Highly recommend More

by Neilani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 02, 2023

Dealership Rating
Employee Rating

Mark was responsive, knowledgeable, and customer-oriented from the onset. He was determined without being overbearing, and worked diligently to secure a great deal. Each person I encountered from the man More

by Christina B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 26, 2023

Dealership Rating
Employee Rating

Ansley and big star Cadillac is the best. I would recommend to every one I know More

by rebejones303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Beyner-Stanley, Bobby Miller, Ainsley Roark, Jose Teran, Raven Rasberry , zzJeff zzDial, zzKarah zzGonzales, zzBritney zzNorman, zzJason zzWilson

Sep 27, 2023

Big Star Cadillac responded

We are humbled by your kind words.

September 16, 2023

Dealership Rating
Employee Rating

Lisa Velasco is the reason I purchased from Big Star. ..her professionalism..kindness..knowledge of the cadillac...I came for car service..But she was right there to guide me if need be..My husband was ve More

by PROPHDEROLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pierce, Bobby Miller , zzKarah zzGonzales, zzJason zzWilson, Lisa Velasco

Sep 18, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 29, 2023

Dealership Rating
Employee Rating

Went above and beyond when it came time to service our 2023 Cadillac Escalade. He is the best. More

by steven75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Castillo, Jose Teran

Aug 29, 2023

Big Star Cadillac responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 24, 2023

Dealership Rating
Employee Rating

FRAUD! !!! PLACE IS TERRIBLE 0 out of 0 !! Cars are not certified. They just want your money More

by mikeamira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Pierce, Iriam Diaz, Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran , zzJeff zzDial, zzKarah zzGonzales, zzBritney zzNorman

Aug 25, 2023

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. We are sharing your concern with the appropriate department. Big Star Cadillac

August 07, 2023

Dealership Rating
Employee Rating

The dealer ship has the most excellent service in every department the experience was well done More

by aegarcia491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz, Denise Beyner-Stanley, Bobby Miller, Ainsley Roark , zzJeff zzDial, zzJason zzWilson

Aug 08, 2023

Big Star Cadillac responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 01, 2023

Dealership Rating
Employee Rating

This is my 3rd purchase with them. Always a wonderful experience. Eddie is the best salesman. More

by MELLANIEWALTON1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson, Denise Beyner-Stanley , zzJeff zzDial, zzEddie zzLechuga

Jul 03, 2023

Big Star Cadillac responded

Thank you, Melanie! We are delighted that Eddie and our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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