Sal Pappalardo

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We're glad to hear you always have such a great experience with our team when purchasing and servicing your vehicles. It's also great to know you enjoy the cookies from Barb and Karen they’ve become a favorite for many of our customers! Everyone at Gordie Boucher Ford of Kenosha truly appreciates your loyalty, and we look forward to seeing you again on your next visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Mike, Ross, Jessica, and the team were able to provide you with such a great service experience. Our goal is always to make every visit helpful, professional, and easy for our customers. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your recommendation, and we look forward to helping you again in the future. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful 5-star review! We’re glad to hear that you had a very pleasant experience and that our team made your vehicle purchase enjoyable from start to finish. Connor and the rest of our staff truly appreciate your feedback, and we’re happy to know that everyone you interacted with even those not directly assisting you helped create a friendly, welcoming atmosphere. Thank you for choosing Gordie Boucher Ford of Kenosha. We appreciate your business and look forward to helping you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the awesome 5-star review! We’re glad we could help get your Toyota Avalon ready for winter and that Katie delivered such a great deal at just $1 over cost! Providing fair pricing and top-notch service is what we strive for every day at Gordie Boucher Ford of Kenosha. We truly appreciate the 10/10 rating and look forward to helping you again whenever you need us. Stay safe on those winter roads! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

DAVID, THANK YOU FOR THE 5-STAR REVIEW! We’re thrilled to hear that our team helps keep your fleet on the road and running strong. Our top-notch service staff takes great pride in supporting our commercial and fleet customers with reliable, timely, and professional service and your feedback means a great deal to us. Thank you for trusting Gordie Boucher Ford of Kenosha as your fleet partner. We look forward to continuing to keep your vehicles moving and your business productive! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your honest feedback. We’re glad to hear that your buying experience was positive, but we sincerely apologize for the frustration you’ve experienced regarding the headlight issue after your purchase. That’s not the level of communication or follow through we aim to deliver at Gordie Boucher Ford of Kenosha. We completely understand how disappointing it is to be waiting for an update on a part that should have been addressed promptly, especially when it affects your confidence in the vehicle. I’d like to personally review your situation to ensure this is resolved as quickly and fairly as possible. Please reach out to me directly Sal Pappalardo, General Manager, at 262-697-0700 so we can look into the order status and make this right for you. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear you were pleased with your visit and that Katie provided helpful, pressure free recommendations. At Gordie Boucher Ford of Kenosha, we’re proud to offer competitive pricing, transparent service videos, and a customer experience built on trust. We truly appreciate your feedback and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful feedback! We’re thrilled to hear that Bradford always makes you feel like his top priority and delivers the attention to detail you deserve. At Gordie Boucher Ford of Kenosha, our goal is to provide every customer with personalized, professional care and Bradford is a great example of that commitment. We truly appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear that Katie made your tire replacement smooth, stress-free, and enjoyable. At Gordie Boucher Ford of Kenosha, we pride ourselves on providing fast, helpful, and friendly service, and Katie is a great example of that commitment. We appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your continued trust! We’re thrilled to hear you consistently receive wonderful service, fast turnaround times, and excellent customer support from our team. At Gordie Boucher Ford of Kenosha, we know how important it is to keep your vehicles and fleet running smoothly, and we’re proud to deliver reliable service every time. We look forward to supporting you again soon! Sal Pappalardo General Manager