Sean Bradford | Page 22
Service Lane Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
9 yrs, 1 mo
Industry Experience
35 yrs, 4 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
380 Reviews
Write a Review380 Reviews of Sean Bradford
May 31, 2021
I received great service on my car. Mona kept me informed of the service. It took longer than expected, so she set me up with a car. Sean called me at home to let me know what was going on when Mona was of of the service. It took longer than expected, so she set me up with a car. Sean called me at home to let me know what was going on when Mona was off and he checked with me when I paid for the service to make sure everything was okay. More
Other Employees Tagged: Mona Crooks
May 30, 2021
Great and easy purchase and service experience as usual. Real long term commitment to cutomer loyalty and customer service by Rich Klaben and his organization is greatly appreciated Real long term commitment to cutomer loyalty and customer service by Rich Klaben and his organization is greatly appreciated More
Other Employees Tagged: Mike Brandvold, Richard Klaben, Jennifer Bowen, Christopher Volk
May 27, 2021
This is our fifth car that I have purchased from Klaben. Both new and used. They always work to find us the right car for my needs. The customer service is great and so is the service Dept. Both new and used. They always work to find us the right car for my needs. The customer service is great and so is the service Dept. More
Other Employees Tagged: Kim Wolfram, Tyler Kline, Jennifer Bowen , Andy Bellian, Brandon Brinko
May 18, 2021
I always get great service at Klaben Ford. I can trust they work they do and they stand behind their work. They have been my dealer of choice for over 20 years. they work they do and they stand behind their work. They have been my dealer of choice for over 20 years. More
Other Employees Tagged: Mona Crooks, Tom Alcorn
April 27, 2021
They always treat me well with great customer service!! They are fast and really handle their business professionally and with thorough care!! They are always consistent too. They are fast and really handle their business professionally and with thorough care!! They are always consistent too. More
Other Employees Tagged: Mona Crooks , Aaron Halls
April 26, 2021
Communication was the key. There were some unexpected delays but I was kept in the loop every step of the way. All ended up well. delays but I was kept in the loop every step of the way. All ended up well. More
Other Employees Tagged: Mona Crooks
April 16, 2021
2017 Ford Escape with a strange wind tunnel sound when driving at freeway speed. A truly unusual puzzle. Klaben Ford service department, Mario, Sean, Tom and Mike did not give up until they solved it. The driving at freeway speed. A truly unusual puzzle. Klaben Ford service department, Mario, Sean, Tom and Mike did not give up until they solved it. They kept me updated at all times, were kind, courteous and professional. I know my vehicle is in good hands when Klaben is working on it and I know they are determined to get it right. Thanks gentlemen!! More
Other Employees Tagged: Tom Alcorn , Mario Palomba, Mike Crooks
April 14, 2021
Joe was great there was a mixup with my appointment, but they were able to service my car anyway. Joe managed to make my experience a very good one. I have been dealing with this group since 2018. No regr they were able to service my car anyway. Joe managed to make my experience a very good one. I have been dealing with this group since 2018. No regrets. Thank you Klaben. More
Other Employees Tagged: Joe French
April 13, 2021
Very friendly and professional staff. They let me know what was going on with my car throughout the day. I highly recommend Klaben Ford Lincoln! what was going on with my car throughout the day. I highly recommend Klaben Ford Lincoln! More
Other Employees Tagged: Tyler Schultz
April 12, 2021
This dealership had my back when my very new car was having major problems. They made sure I had a loaner, delivered it to and from, and their competent service team repaired the car to my satisfaction having major problems. They made sure I had a loaner, delivered it to and from, and their competent service team repaired the car to my satisfaction. More
Other Employees Tagged: Mona Crooks, Tom Alcorn , John Coleman-----5 Stars

