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Sean Bradford
Sean Bradford | Page 22
Service Lane Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
368 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
8 yrs, 9 mos
Industry Experience
35 yrs
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
368 Reviews
Write a Review
368 Reviews of Sean Bradford
April 02, 2021
I have been with Klaben Ford for decades and have never been treated bad or over charged on repairs. Everyone is kind and very professional. been treated bad or over charged on repairs. Everyone is kind and very professional. More
by Shawn
Verified CustomerOther Employees Tagged: Mona Crooks, Joe French , Mike Cooney
March 28, 2021
I really like how Sean & Mario call me by my name and I especially like how Sean actually stops and talks with me. My only two gripes would be that I had to have a mechanic look at my door lock twice beca especially like how Sean actually stops and talks with me. My only two gripes would be that I had to have a mechanic look at my door lock twice because it would freeze and not open with the remote, the first time I took it in the issue was not fixed and I had to have them look at it a second time. I have had my truck in a few times now and twice I have been told that the car wash was down. I just wish that the wash worked more often, I think it is a very nice touch to have you vehicle washed after it has been serviced. More
by DIVERSCOTTY911
Other Employees Tagged: Mario Palomba, Sean, Mario
March 17, 2021
Took my Ford Edge in for minor cosmetic paint touch-up. The repair was done expertly as if the blemish was never there and the level of customer service rivals that of the luxury brands. The repair was done expertly as if the blemish was never there and the level of customer service rivals that of the luxury brands. More
by adfeldma1
March 17, 2021
Richard Klaben runs a first rate business. Sean, Mona, and the service team are very knowledgeable and always professional when speaking with them. I was kept updated with what was going on with my car wh and the service team are very knowledgeable and always professional when speaking with them. I was kept updated with what was going on with my car while it was being repaired. I would recommend them highly always. More
by Jhaas859
Other Employees Tagged: Mona Crooks , Brandon Brinko, Nick Johnson
March 10, 2021
Tyler was fantastic through the entire process i was kept up to speed on the status of the work throughout the entire process. I will be working with Tyler and the team at Klaben Ford for all of my service a up to speed on the status of the work throughout the entire process. I will be working with Tyler and the team at Klaben Ford for all of my service and sales needs. More
by Cheryl11
Other Employees Tagged: Tyler Schultz
March 06, 2021
They truly care about there customer from the service department to the sakes department. Kim is especially kind and considerate always. I would recommend the Klaben agency to all of my friends and famil department to the sakes department. Kim is especially kind and considerate always. I would recommend the Klaben agency to all of my friends and family More
by Larry
Other Employees Tagged: Kim Wolfram
March 02, 2021
The people of the Klaben Ford Servive are top notch in my book. Kind and friendly. Always taking care of things for you. Great all around service. Thank you for all you do. book. Kind and friendly. Always taking care of things for you. Great all around service. Thank you for all you do. More
by JERRY.SCHNEIDER12
Other Employees Tagged: Mike Brandvold, Tom Alcorn , Mario Palomba
February 25, 2021
They did what they said but charged for items not quoted. It was refunded but I had to ask. Due to being unwilling to focus on my needs, they gave up my business to another shop. Clearly not focused on custo It was refunded but I had to ask. Due to being unwilling to focus on my needs, they gave up my business to another shop. Clearly not focused on customer retention, sad. More
by kepi1861
Other Employees Tagged: Joe French
February 15, 2021
Klaben isn't perfect, but their concern for the customer is! Kim Wolfram my Service Advisor is always ready to help with any problem I might have. Weather it's regular service or a break down. Sean Bradfo is! Kim Wolfram my Service Advisor is always ready to help with any problem I might have. Weather it's regular service or a break down. Sean Bradford the service manager was quick to respond to my concerns also. They stick with a problem till It's fixed to my satisfaction. More
by Walt K
Other Employees Tagged: Kim Wolfram
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