Stephen Barnes | Page 4

Inside door handle sticks. dealership couldn’t find problem. Warning alerts show when no problem dealership couldn’t find problem. Warning alerts show when no problem More

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It’s a pleasure to do business with this Dealer Everyone is helpful and service is top rate is helpful and service is top rate More

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Nathan was very nice and helpful. He listened to what we needed and did what he could to make sure we got it.I love my car and would go back there again. He listened to what we needed and did what he could to make sure we got it.I love my car and would go back there again. More

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Outstanding people to work with, everyone that I have come in contact with has just been great to interact with. John has helped me purchase 3 Crosstreks in the last 7 years and I have used their Service come in contact with has just been great to interact with. John has helped me purchase 3 Crosstreks in the last 7 years and I have used their Service department for all of my Services. John has gone above and beyond to help me with any questions I may have and the service dept is also outstanding. 10/10. More

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This is the 2nd car my wife and I have bought from here and they make the whole process easy and are the best dealers we have ever dealt with! and they make the whole process easy and are the best dealers we have ever dealt with! More

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I recently purchased a new Subaru from this dealer. It was my 3 rd Subaru. I love my previous car and the experience with the other 2 dealer in the general area were fantastic. Sadly, Subaru of Kennesa It was my 3 rd Subaru. I love my previous car and the experience with the other 2 dealer in the general area were fantastic. Sadly, Subaru of Kennesaw did not live up to the pervious experience and the experience had been so bad that I no longer want to deal with Subaru. This deal has 0 customers service, they do not return calls and are a bear to work with. Do yourself a favor and go to another dealership. I wish I could give less than 1 star. More

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Loved the buying experience with Morris. Purchased my vehicle sight unseen. However, the service experience is lacking in customer service and friendliness. No one looks forward to spending Purchased my vehicle sight unseen. However, the service experience is lacking in customer service and friendliness. No one looks forward to spending an hour(+) waiting for the servicing of their car. An acknowledgment of your presence takes 1 second. Basically, NO ONE wants to be ignored, which is what happened today with Abigail Nathanael or that Stephen Barnes NEVER answers his phone or returns calls. Pretty sure they are all nice people but that's not what always translates to me as a guest. There are many other Subaru dealership that provide service and a customer friendly environment that would be worth the drive. I remember when coming here use to feel like visiting family and friends. Now, you are just the number of the tag they put in the car. More

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Great experience with service after the sale. I bought a 2020 Forester her and have had regular services performed. The staff is very courteous and competent! I bought a 2020 Forester her and have had regular services performed. The staff is very courteous and competent! More

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Ralph Kurland not only helped us get the new Outback we wanted, he made the whole transaction very comfortable. He followed through well after delivery to make sure we were pleased with the vehicle. The en wanted, he made the whole transaction very comfortable. He followed through well after delivery to make sure we were pleased with the vehicle. The entire dealership was well run with friendly personnel. More

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Took my car in for a recall and they call me and tell me I have an oil leak and it will be $3800 to fix. I said that is too expensive and that I had no oil leaking prior to bringing my car to the dealership I have an oil leak and it will be $3800 to fix. I said that is too expensive and that I had no oil leaking prior to bringing my car to the dealership. I get the car home and sure enough oil leaking. So I take it to my mechanic who tells me the oil valve was loose and it sprayed oil all over my engine. He cleaned my engine and changed my oil for $65.00 and no leak anywhere. They must have loosened the valve and even if they didn't and in some crazy way it came loose on the drive to the dealership isn't that the first thing a mechanic would check rather than tell me they need to take my engine apart to find the leak! Never ever again will I go to this service center. Scammers or just really bad mechanics you pick! More

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