Taylor Joyner | Page 3

I love my truck and I had great service while purchasing my truck. Everyone gave me great service my truck. Everyone gave me great service More

by DBRITT95 Verified Customer Verified Customer

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GREAT SERVICE DEPARTMENT !!! GREAT DEALERSHIP GREAT SERVICE DEPARTMENT !!! GREAT DEALERSHIP !!! TAYLOR WAS AWESOME AND DID A GREAT JOB ( THE SERVICE DEPARTMENT ) WAS VERY BUSY . SHE WAS PLEA GREAT SERVICE DEPARTMENT !!! GREAT DEALERSHIP !!! TAYLOR WAS AWESOME AND DID A GREAT JOB ( THE SERVICE DEPARTMENT ) WAS VERY BUSY . SHE WAS PLEASANT AND HAD A GREAT ATTITUDE. VERY PROFESSIONAL !!!! GREAT CUSTOMER SERVICE !!! More

by JORDAN.ED Verified Customer Verified Customer

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I arrived at my appointment to have my oil changed. My wait time was sufficient and I was pleased and received optimum care and service. wait time was sufficient and I was pleased and received optimum care and service. More

by SHARON.GRAVES Verified Customer Verified Customer

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Everyone was so nice and helpful at this dealership. They made the buying process so easy for me and my husband on our new truck. They helped us get the right deal for us. They made us feel at home. When it made the buying process so easy for me and my husband on our new truck. They helped us get the right deal for us. They made us feel at home. When it comes down the road to us getting a wrangler or challenger again we will definitely be back here. We appreciate all their help at this dealership. Honestly couldn’t give a high enough rating. We had went to another place before hand more local and felt that they were trying to talk us out of buying the vehicle. This place made us feel at home as well as answered all our questions. We will remember for future reference to come back here. Thanks again for giving us our dream truck. More

by STUARTADCOCK Verified Customer Verified Customer

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My experience with this company has been very unpleasant. I was never provided a wheel lock key for my car at the time of purchase which I did not realize until I got a flat tire a year later and needed to r I was never provided a wheel lock key for my car at the time of purchase which I did not realize until I got a flat tire a year later and needed to remove the tire. Which I contacted the dealership to inform them of such and they told me that I would have to bring my car to them for them to find one that match my car. When I arrived I was told I would have to purchase one. I informed them I had never received one at all. I was asked serval times which started to come off as accusatory if I had my tires rotated and it was misplaced when I received that service from another company (which I have been going to for 10 years and they provide excellence service) Which I explained to them I never had my tires rotated it’s recommended to rotate the tires after a certain mileage (I don’t have to if I don’t want, right?) but I had not had that service done only an oil change. If I was provided a wheel lock key at the purchase of my vehicle this experience could have been avoided. The service I received was unprofessional and they held no accountability for mistakes that were made on their end. When I expressed my concern with management I was met with more attitude and accusations as if I did something wrong and provided them with bad service when I was the customer. One of my concerns out of a few was my personal information was left on the counter for anyone to walk in to see. When I questioned them about it all they said was “we are closed so you were the only person coming in at this time. I’m supposed to be off I stayed as a courtesy for you because we close at 6, I have kids” which I replied the door was unlocked and the gate was still up which indicates anyone can still walk in as I did. I was called to pick up my car after 6, 6:08 to be exact because they “cleaned” my car which the only thing I could tell was done was some type of oil was put on my tires as a “courtesy” because they placed a dirty air compressor in my back seat in the mist of a global pandemic where my daughter has to sit. I was refunded my money and offered a free oil change but after the way I was treated I would never return to this dealership for any service if I don’t have to. This experience has caused me great stress and anxiety to the point when I finally spoke to someone that tried to show understanding I broke down and began to cry. As I type this review I am reliving this experience all over again. More

by JESSICAMANLEY Verified Customer Verified Customer

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A pleasant to deal with quick and friendly service will return again for my other work A+ plus plus plus plus plus plus plus plus plus return again for my other work A+ plus plus plus plus plus plus plus plus plus More

by cjoyner Verified Customer Verified Customer

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Listen if you need a great reliable car go down to Rocky Mount Chrysler Dodge Ram and Jeep dealership and speak with Tony Taylor and Bri they will certainly take care of you. Service is awesome. Mount Chrysler Dodge Ram and Jeep dealership and speak with Tony Taylor and Bri they will certainly take care of you. Service is awesome. More

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Nice and quick service answered all my questions and concerns. Will definitely refer my family and friends here. Enjoyed working with everyone who helped get me in to my new SUV. concerns. Will definitely refer my family and friends here. Enjoyed working with everyone who helped get me in to my new SUV. More

by MARIADM211990 Verified Customer Verified Customer

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Staff were great to work with. Provided me with something to drive that was comfortable to my family and I. We thank you very much. to drive that was comfortable to my family and I. We thank you very much. More

by KENYATTAANDREWS Verified Customer Verified Customer

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Great friendly genuine service recommend this dealership for anybody. Taylor is the best I swear she took good care of me very helpful great salesperson! for anybody. Taylor is the best I swear she took good care of me very helpful great salesperson! More

by CHERRY.PAUL213 Verified Customer Verified Customer

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