Teresa Nelson
Teresa Nelson at Marino Chrysler Jeep Dodge
Refer Me

Teresa Nelson | Page 4

Service Advisor

Marino Chrysler Jeep Dodge

5133 West Irving Park Road
Chicago, IL 60641

Contact Me
5.0
46 Reviews
5.0

46 Reviews

Write a Review

46 Reviews of Teresa Nelson

July 16, 2021

Dealership Rating
Employee Rating

First I’d like to say Bob Whitman is best ever service manager I’ve done business with and the terrific service team. Sales team always there to help. More

by whetstonepharmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Whiteman, Lon Dunham, Carlos Rodriguez , Marty Hill, Rafael Martinez

July 16, 2021

Dealership Rating
Employee Rating

Bad customer service Does not keep customers updatedAnd Bad customer service Does not keep customers updated And that is one of the most important thing communication!!! Also car not fixed properly they More

by calestar86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Carlos Rodriguez, Jose Quezada , Steve Cardenas, Kal Djendov

Jul 16, 2021

Marino Chrysler Jeep Dodge responded

Hi Calestar, I’m so sorry to hear that you’re still having issues with your vehicle. I can assure you, fixing your vehicle correctly the first time is a top priority for us and we are here to help. Please, reach out to me at happycustomer@marinocjd.com so I can put you in touch with our Service Director Bob Whiteman and we can get you taken care of here.

May 31, 2021

Dealership Rating
Employee Rating

This place is excellent in every aspect. I’ve never had a bad experience with them as far as service or purchasing a vehicle, I’m a repeat buyer from Marino the entire staff is great courteous and attentive! More

by Ashcrawford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 01, 2021

Marino Chrysler Jeep Dodge responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2021

Dealership Rating
Employee Rating

Carlos did an excellent job in helping me to get my Jeep ready for a road trip. Very Professional. Great guy who really cares about my needs. Thanks, Lou More

by Lhaboush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rodriguez

Apr 08, 2021

Marino Chrysler Jeep Dodge responded

We appreciate the awesome feedback on Carlos. Thank you for rating the experience 5-stars, and we hope to see you again. Take care!

January 30, 2021

Dealership Rating
Employee Rating

I had an amazing experience.. customer service & car service was very exceptional & I was even given a discount for being a valued customer, so that was greatly appreciated.. More

by koghani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lon Dunham, Dan Koljovic, Jose Quezada , Anfiny J Eshoo, Steven Nunez

Feb 01, 2021

Marino Chrysler Jeep Dodge responded

We appreciate the wonderful feedback and 5-star rating! Happy to hear you had an amazing experience with our team, we look forward to working with you again!

January 29, 2021

Dealership Rating
Employee Rating

I received outstanding services from Teresa and the services team Jose was also a great help will visit again and recommend Marino's to others. More

by Deandreb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jose Quezada

Feb 01, 2021

Marino Chrysler Jeep Dodge responded

Thank you for the positive feedback on Teresa and Jose! We appreciate the 5-star rating, and we look forward to future visits!

January 20, 2021

Dealership Rating
Employee Rating

clean, efficient service, courteous attendants you are clean, efficient service, courteous attendants you are pushing this survey with your 25 words (STOP THAT!) XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX More

by DIPRIZIOR
Customer Service
Friendliness
Recommend Dealer
Yes
Jan 22, 2021

Marino Chrysler Jeep Dodge responded

Thanks for the 5-star review!

January 17, 2021

Dealership Rating
Employee Rating

The Marino team goes above and beyond to ensure great care is taken when purchasing a car. From their sales team, to the service team, to their finance team - they each give you the service, time and att More

by dmytych
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Koljovic , Kal Djendov, Tony Marino

Jan 20, 2021

Marino Chrysler Jeep Dodge responded

We really appreciate the positive feedback, thank you for taking the time to review and the 5-star rating!

December 30, 2020

Dealership Rating
Employee Rating

Superperb Service Every visit has been Great. Every one in there does a Great Job thank you for your Service. Yes Everyone does a Great Job.Thank you especially for your Smiles! From Securing to Sales and More

by trayford3386
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lon Dunham, Jan Rodriguez, Jose Quezada , Walter Bodnar, Serge Braslavsky, Manuel Burgos, Minh Diep, Shane Dunham, Jaime Nava Bustamante, Security

Jan 04, 2021

Marino Chrysler Jeep Dodge responded

Thank you! We appreciate your patronage.

December 28, 2020

Dealership Rating
Employee Rating

Everyone is super friendly and professional. I recommend this place to everyone. Always on time and great service. Great communication as well. I will no go any other place. More

by Gigigon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 29, 2020

Marino Chrysler Jeep Dodge responded

Thank you for the vote of confidence! We always aim to please.

...
4

Dealership Inventory (542 Vehicles)

new 2024 Jeep Wrangler car, priced at $41,780
2024 Jeep Wrangler
new
Hydro Blue Pearlcoat exterior
Automatic
Four-wheel Drive
new 2024 Jeep Grand Cherokee 4xe car, priced at $53,325
2024 Jeep Grand Cherokee 4xe
new
Diamond Black exterior
Automatic
Four-wheel Drive
new 2024 Jeep Grand Cherokee L car, priced at $45,815
2024 Jeep Grand Cherokee L
new
Bright White exterior
Automatic
Four-wheel Drive
new 2024 Jeep Wrangler car, priced at $46,480
2024 Jeep Wrangler
new
Bright White exterior
Manual
Four-wheel Drive
new 2024 Jeep Grand Cherokee car, priced at $45,810
2024 Jeep Grand Cherokee
new
N/A exterior
Automatic
Four-wheel Drive
new 2024 Jeep Wrangler car, priced at $51,855
2024 Jeep Wrangler
new
Anvil Clear Coat exterior
Automatic
Four-wheel Drive