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Tom Alcorn
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Tom Alcorn | Page 11
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
359 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
36 yrs, 11 mos
Industry Experience
36 yrs, 11 mos
Specialties & Trainings
Master Service Manager and Master Technician
359 Reviews
Write a Review
359 Reviews of Tom Alcorn
December 20, 2021
i always get great and courteous service and help every time i take my 2019 ranger in for service. i would and do recommend Klaben for all your new car and truck purchases time i take my 2019 ranger in for service. i would and do recommend Klaben for all your new car and truck purchases More
by ken.hanson
Verified CustomerOther Employees Tagged: Mona Crooks, Joe French, Jennifer Bowen, Sean Bradford , Dave Mott
Helpful 
December 15, 2021
Easy to work with, efficient, great prices, & reliable-that’s Klaben Ford! Best prices on tires around! I will always be a customer. reliable-that’s Klaben Ford! Best prices on tires around! I will always be a customer. More
by Sandy
Other Employees Tagged: Mona Crooks, Curt Conrad , Mario Palomba, Cody Blake
December 09, 2021
This dealership has provided timely service with my first vehicle and my second vehicle which I currently own. Mario hqs worked with me since the beginning and has been nothing short of kind and greeted me w vehicle and my second vehicle which I currently own. Mario hqs worked with me since the beginning and has been nothing short of kind and greeted me with patience. They have always been good with providing rides and complementary services in addition to thorough and affordable maintenance. I could not think of any other dealership that has been better than Klaben ford in Kent. More
by Maxim
Other Employees Tagged: Mike Brandvold, Sean Bradford, Tyler Schultz , Mario Palomba, Brandon Pritchett, Ryan Ries
December 07, 2021
It's difficult to get an appointment due to the large volume of service they do, but the service is good once you're there. Tom Alcorn is incredibly knowledgeable and helpful, and he's the reason I retur volume of service they do, but the service is good once you're there. Tom Alcorn is incredibly knowledgeable and helpful, and he's the reason I return to Klaben! More
by dbernert
Other Employees Tagged: Sean Bradford
December 03, 2021
When I unfortunately had an engine failure in my dream car…I knew the first place I would go is KLABEN Ford of Kent! I knew Kim from along time ago as she was the customer service advisor for our fleet of car…I knew the first place I would go is KLABEN Ford of Kent! I knew Kim from along time ago as she was the customer service advisor for our fleet of vehicles at a landscaping company I worked for. She is very memorable because she knows her s#*t about cars!! And is very friendly!! Also Tom the service manager was outstanding!! He not only kept me up on all the progress of each step, he made this possible nightmare, an actual pleasant experience!! I never actually met Anthony, but from what I heard he worked extensively on my car… and after the return of my car you can’t tell it had a total engine replacement…and that’s the best thing about it!! I definitely recommend this service department!! More
by Voodoo9
Other Employees Tagged: Kim Wolfram , Anthony, Xander
November 25, 2021
Oh my Gosh I love Mario away takes care of my family. Klaben team is always amazing and jumps in to help with any questions or problems you have. I will always us Klaben. Klaben team is always amazing and jumps in to help with any questions or problems you have. I will always us Klaben. More
by GusAP
Other Employees Tagged: Mario Palomba
November 25, 2021
tom alcorn, mona, joe and girls who took over for loretta, shelby and Stephanie are terrific loretta, shelby and Stephanie are terrific More
by maximus
Other Employees Tagged: Mona Crooks, Joe French, Richard Klaben, Christine Klaben, Christopher Volk, Chris Fritz , Denise Miller
November 20, 2021
Our company transports clients with special needs and when I had an urgent need to get a van repaired and back on the road Ali made sure that happened and even worked with us on the cost of the repair. when I had an urgent need to get a van repaired and back on the road Ali made sure that happened and even worked with us on the cost of the repair. Thank you Ali. More
by Cwebb.safego
Other Employees Tagged: Mike Brandvold, Kim Wolfram, Carl Bujorian, Sean Bradford , Alisea Kight, Mario Palomba, Brandon Pritchett
November 01, 2021
Mona and Service Manager Tom went out of their way to assist me when all went wrong with my Ford Edge. It's always a pleasure to work with them. I know the communication is going to be thorough, and they assist me when all went wrong with my Ford Edge. It's always a pleasure to work with them. I know the communication is going to be thorough, and they always do everything in their power to give me the best experience possible. More
by natalie.harrington
Other Employees Tagged: Mona Crooks
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