Tom Alcorn | Page 25

Service manager Tom Alcorn took wonderful care of my truck and made a very bad Ford problem end extremely well. He kept me frequently updated and went above and beyond! My family and I will continue to truck and made a very bad Ford problem end extremely well. He kept me frequently updated and went above and beyond! My family and I will continue to bring our vehicles here solely because we trust Tom will continue to take care of us! Thanks Tom! More

by Crussin7 Verified Customer Verified Customer

Report | Print

The service at Klaben, especially Tom A is the best! I cant say the same thing about the quality of my F150, but at least Klaben is committed to minimizing the pain. cant say the same thing about the quality of my F150, but at least Klaben is committed to minimizing the pain. More

by WTODD.MARTIN Verified Customer Verified Customer

Report | Print

Awesome as always Have to apologize to Kim this is a little late. Was time for the works on my f250 emailed Kim and with in the day we had an appointment. Had a noise Have to apologize to Kim this is a little late. Was time for the works on my f250 emailed Kim and with in the day we had an appointment. Had a noise in back somewhere so Kim had Tom Alcorn come and test drive with me. He heard advised Kim what to look for. Kim had me written up and on my way with fast and courteous service. Kim called a few hours later told me my truck is done an ready. While picking up the paperwork she went over everything and had me in an out. Very happy with service. Like I’ve said they are the best shop around. I forgot to mention awesomeness Maximus( Chris Moldas) who is always there for me. More

Report | Print

Working with Louis Polos is great! He is knowledgeable, trustworthy, attentive but with no pressure, and most importantly, he is flexible and available to his customers for any information or questions you trustworthy, attentive but with no pressure, and most importantly, he is flexible and available to his customers for any information or questions you might have. This is the third car we got through Louis. The first experience was for a lease on a 2019 Ford Escape, the second was for a purchase of a Ford Focus, and we just purchased a 2020 Ford Escape from him. He made the first two experiences so easy, convenient, and smooth that we specifically contacted him when we decided to buy this last car. He listens to your needs and wants and then works to make sure you feel comfortable and happy with your decision. When you work with someone three times on large investments you get to know them and how they operate. Louis is the real deal. If you are looking to buy or lease a car, we highly recommend you contact Louis! More

Report | Print

Louis polo and the team at klaben went above and beyond when I lost the motor in my car and needed to get into a new vehicle. The entire staff was very professional and caring. Louis has been one of the be when I lost the motor in my car and needed to get into a new vehicle. The entire staff was very professional and caring. Louis has been one of the best salesmen I have ever worked with. Highly recommend louis and kalben for your car purchase or service needs More

Report | Print

They always go above and beyond and are very customer service oriented. I wouldn’t have my Lincoln serviced anywhere else. Just a fantastic group of people. service oriented. I wouldn’t have my Lincoln serviced anywhere else. Just a fantastic group of people. More

by Pbell300 Verified Customer Verified Customer

Report | Print

Difficult to Diagnose Problem with 2016 Mustang We can't say enough good things about Klaben Service. Our Mustang presented some unique and persistent challenges. Brandon and Tom did not give up and We can't say enough good things about Klaben Service. Our Mustang presented some unique and persistent challenges. Brandon and Tom did not give up and were successful in solving all issues. The service, communication and professionalism we received were top notch. We also appreciate the service team's patience in working on our car. Many thanks to Brandon, Tom and the service department. We will not hesitate to recommend Klaben to friends and family and look forward to doing business with Klaben in the future. Thank you! More

Report | Print

The dealerships gives me affordable, good deals on cars. I been buying cars from this car dealership for the last 10 years. Everytime they give me an great deal. I been buying cars from this car dealership for the last 10 years. Everytime they give me an great deal. More

Report | Print

Great inventory selection. The Collision department is second to none. IKim in service is always waiting with a smile Another of my favorites is Loretta with car rental. She always comes out of her offic second to none. IKim in service is always waiting with a smile Another of my favorites is Loretta with car rental. She always comes out of her office to speak to me. More

by SMDARROW Verified Customer Verified Customer

Report | Print

Wow , Great job my Escape came in with a problem that no one could diagnose because it wasn’t showing up in any of the computer systems but occasionally it would not start no rhyme no reason so I had it tow one could diagnose because it wasn’t showing up in any of the computer systems but occasionally it would not start no rhyme no reason so I had it towed to Klaben. Kim Wolfram and her team are incredible they kept it and made sure that they were 100% before they ever gave it back to us thank you thank you thank you More

by dsawyer2010 Verified Customer Verified Customer

Report | Print