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Tom Alcorn
Tom Alcorn | Page 24
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
442 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
39 yrs, 2 mos
Industry Experience
39 yrs, 2 mos
Specialties & Trainings
Master Service Manager and Master Technician
442 Reviews
Write a Review
442 Reviews of Tom Alcorn
January 13, 2021
Klaben is an awesome dealer with no funny game. The service department is managed by top notch people. The company takes an all in team approach. service department is managed by top notch people. The company takes an all in team approach. More
by MIKE@AXIOMAV.COM
Verified CustomerOther Employees Tagged: Mona Crooks, Richard Klaben, Sean Bradford
January 03, 2021
Anyone looking for a Car, SUV, Truck, or in need of Service or Repairs on their vehicles, Klaben is outstanding. Stress Free Car buying Experience and Quality service and repairs. One stop for all your Service or Repairs on their vehicles, Klaben is outstanding. Stress Free Car buying Experience and Quality service and repairs. One stop for all your vehicle needs. More
by jackie
Other Employees Tagged: Mike Brandvold, Kim Wolfram, Richard Klaben, Jennifer Bowen , Matt Moyers
December 24, 2020
Klaben is my preferred dealer in north east Ohio! over the years I have bought numerous units form Klaben and i also send my friends and family there! OUTSTANDING DEALERSHIP!!!!!!!!! the years I have bought numerous units form Klaben and i also send my friends and family there! OUTSTANDING DEALERSHIP!!!!!!!!! More
by COKE49ROSE
Other Employees Tagged: Chris Moldas, Mike Brandvold, Joe French, Kim Wolfram, Christine Klaben , Andy Bellian, Denise Miller
December 09, 2020
Mona did a great job getting the service done on my Explorer. I have been dealing with Klaben service and sales for many years and they always do their best. Explorer. I have been dealing with Klaben service and sales for many years and they always do their best. More
by BILL44224
Other Employees Tagged: Mona Crooks, Sean Bradford
December 01, 2020
The techs are terrible, take way too long to work on a fix and the quality of work is very poor! Sorry to say this but it is what it is. fix and the quality of work is very poor! Sorry to say this but it is what it is. More
by DRJACKSON
Other Employees Tagged: Mona Crooks
October 25, 2020
Outreach, personality, thoughtfulness of Tom, Tyler & staff is superb. Sadly, the efficacy of diagnostics, and inspection/vetting of work preformed needs help and follow ups. Thank you staff is superb. Sadly, the efficacy of diagnostics, and inspection/vetting of work preformed needs help and follow ups. Thank you More
by joe@joegadd.org
Other Employees Tagged: Joe French , Tyler Schultz
October 13, 2020
There are never enough words to describe the Klaben experience! Louis and Richard go above and beyond every time! Thank you for doing what you do best and getting me into my new vehicle! experience! Louis and Richard go above and beyond every time! Thank you for doing what you do best and getting me into my new vehicle! More
by _denise
Other Employees Tagged: Richard Klaben, Louis Polos , Denise Miller
October 06, 2020
Always friendly, never pushy, cares about his reputation, great representative of Klaben dealership. Tom goes out of his way to cover any mishaps and always goes over the top to make things right... great representative of Klaben dealership. Tom goes out of his way to cover any mishaps and always goes over the top to make things right... More
by Lisa's Lincoln
Other Employees Tagged: Mona Crooks, Kim Wolfram, Artie Gissinger, Richard Klaben, Christine Klaben , Nate Bryant, Mario Palomba
October 01, 2020
I had a problem with my power steering going out. I took my car in for the third time and the service manager Tom Alcon got involved. He took my car home to see what was happening and the power steering wen my car in for the third time and the service manager Tom Alcon got involved. He took my car home to see what was happening and the power steering went out while he was driving. He saw to it the problem was fixed and I haven’t had any problems since. He was patient, kind, compassionate and most importantly diligent in finding the solution to my problem. My car is only 2 years old so I am grateful he got involved and saw to it that my car was fixed. More
by Stephtodd
September 10, 2020
Mike Brandvold does it again. My daughters escape needed it’s first service after we bought it used from(Awesomeness Maximus Chris Moldas) and noticed the brakes pulsating. When I dropped it off Tom Alcorn it’s first service after we bought it used from(Awesomeness Maximus Chris Moldas) and noticed the brakes pulsating. When I dropped it off Tom Alcorn took a drive with me and said yep something wrong with rear brakes. Sure enough one of the calipers was locked up. Mike made it right new rotors and pads freed up the caliper at no cost. WhatA team up there or should I say family that’s how you get treated just like family. Oh and he had it done in half a day that’s A great plus. More
by firegav
Other Employees Tagged: Chris Moldas, Mike Brandvold
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