Tom Clancy | Page 4

Wow. Best new car buying experience EVER. Allan was awesome. Sherri top notch. Tim O'Connell easy to work with. And kudos to Tom Clancy for showing us how Best new car buying experience EVER. Allan was awesome. Sherri top notch. Tim O'Connell easy to work with. And kudos to Tom Clancy for showing us how to load the app. !!!!! And don't want to forget Sam and Steve in used cars, as they were also easy to deal with on my trade in😀 More

Report | Print

Edgar went out of his way to help me get a car and he did! Super professional and on point with everything. He took great care of my needs and I highly recommend him as a sales specialist to anyone who's did! Super professional and on point with everything. He took great care of my needs and I highly recommend him as a sales specialist to anyone who's interested to but a car at Toyota of Naperville! This dealership is the best in the state! Thank you Edgar for all your hard work! More

Report | Print

I've purchased multiple vehicles from Naperville Toyota. Tom was professional and straight forward during the whole sales experience. I wish I could say the the same about some of the the sales managers oth Tom was professional and straight forward during the whole sales experience. I wish I could say the the same about some of the the sales managers other than Tim. Tim O' Connell was the only manager to make the deal right. I will only shop with Tom or Tim. More

Report | Print

Great experience and very helpful staff! Zeke was super kind and made sure I understoon everything. Igor was very helpful and great at explaining finances! kind and made sure I understoon everything. Igor was very helpful and great at explaining finances! More

Report | Print

This is the best dealership to purchase a vehicle. Great group of motivated people you would ever wanna meet. They make you feel like family. If you want excitement and wanna purchase a vehicle go to Toyota group of motivated people you would ever wanna meet. They make you feel like family. If you want excitement and wanna purchase a vehicle go to Toyota Naperville. (see Tom Clancy) In addition Toyota manufactures great vehicles. You can trust these folks BIG time.. Thanks to all.. More

Report | Print

Bought my first car last week and it was a great experience! The sales team at Toyota, Chris and Tom especially, made sure I understood everything throughout the process and that I was getting the b experience! The sales team at Toyota, Chris and Tom especially, made sure I understood everything throughout the process and that I was getting the best deal. Thanks again Toyota of Naperville! More

Report | Print

Bobby and Tom were great, buying a new 2021 Sienna was a great experience I would recommend my family and friends to this dealership. I love my new Sienna!!!! great experience I would recommend my family and friends to this dealership. I love my new Sienna!!!! More

Report | Print

I went in to return my car since my lease was coming to an end. Both Tim Clancy and Jacub Gawlik were extremely helpful and walked me through the process making it absolutely seamless and quick! an end. Both Tim Clancy and Jacub Gawlik were extremely helpful and walked me through the process making it absolutely seamless and quick! More

Report | Print

Harvey and the whole sales team I dealt with made the buying experience very quick and easy. I would without a doubt recommend anyone who wants to buy a Toyota or, any used car, to this dealership. buying experience very quick and easy. I would without a doubt recommend anyone who wants to buy a Toyota or, any used car, to this dealership. More

Report | Print

Great dealeship... except finance employee While overall I'd give a 5 star rating to the staff of Toyota of Naperville, especially to Robin Clark, service manager (who would get a 10 star rat While overall I'd give a 5 star rating to the staff of Toyota of Naperville, especially to Robin Clark, service manager (who would get a 10 star rating from me if one were available to give... she is wonderful), Erick Heinz, sales manager, and Tom Clancy, salesman... the same cannot be said for Mukesh Mehta, finance manager. He after promising to provide my wife and me with a thumb drive containing all of the documents we signed in front of him at closing, reneged on this, and with the papers he did provide failed to include the documents of ownership which would be required for us to produce in the event of an accident (Tom Clancy called to inform us of this failure, and to advise he was mailing them to us). We were shown carfax maintenance records, by him but NOT provided with copies of them. I'd received paper copies of four documents with our signatures, however had signed or initialed many more. He just seemed to want to get us out of the office as soon as possible. More

Report | Print