Tom Clancy | Page 3

Very professional, helpful, knowledgeable This is my 14th car that I have purchased. Sometimes I know exactly what I want and where to buy it, but this time I was replacing a 2002 GMC Envoy a This is my 14th car that I have purchased. Sometimes I know exactly what I want and where to buy it, but this time I was replacing a 2002 GMC Envoy and really had to shop around to find a similar car because we were completely in the dark on what mfrs offered size and feature-wise. When we stopped into ToN, we were fortunate to be met by Tom Clancy who stepped us through all of the features of the various versions of the 2018 Highlander. We looked at new and used. He gathered the info on what we were looking for and zero'd in on our choices. Although we had already looked at dozens of cars and still had a few more to go, we were so impressed with Tom and the ToN team that we bought the Highlander on the spot. We'd never been in a Toyota dealership before, and this was a very nice experience. We were introduced to Jose, Tom's manager, who helped resolve a small problem with the paint on the car. Joe in finance put the paperwork together quickly and without error. He also advised me on gap insurance, which I had forgotten about. Can't really say enough nice things about Tom, great sense of humor, did not waste our time, got right down to what our needs were, had excellent listening skills combined with excellent product knowledge. Tom had a mastery of the numbers as to what the costs of the alternatives would be and made the selection process easy and fast. He was very helpful during the test drive, making sure we understood the features of the car we were driving and going into good depth on the functions and benefits of each feature. Tom made car-buying (something I don't like to do) fun! Even the upsales presentation (add-ons you might want to snap onto the base car) was very well put together and took a minimal amount if time. More

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Tom Clancy was great! Tom Clancy was very knowledgeable, helpful and friendly. Working with Tom was one of the best experiences that we ever had at a car dealer - he was in Tom Clancy was very knowledgeable, helpful and friendly. Working with Tom was one of the best experiences that we ever had at a car dealer - he was informative and thoroughly explained all the options between different trim levels. Information we needed (and some info that we didn't know we needed) was delivered without pressure. Tom went out of his way to explain which vehicle would best suite our needs, and to look for inventory that the dealership could get delivered to meet our needs. We would highly recommend Tom for your next Toyota! More

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He deserves more than 5 stars Brian has been like family. He knows what we need and is always welcoming. This last time we went in to trade in our Highlander I was anxiouse because Brian has been like family. He knows what we need and is always welcoming. This last time we went in to trade in our Highlander I was anxiouse because we hadn’t found anything that would make us comfortable. Yet we enter and see Brain, and all those anxieties disappeared and he manage to get us into a new car at a great price. This guy knows what he is doing and does it to his upmost. Thank you Brain. You are my favorite worker at Toyota of Naperville. By the way... don’t ever leave. You are our car guru. More

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Excellent service Tom C. in Sales was really professional, and took extra time to compare prices of different cars and explain different things thoroughly. Other employ Tom C. in Sales was really professional, and took extra time to compare prices of different cars and explain different things thoroughly. Other employees in finance and service was also super friendly. More

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jerrys tacoma Awesome dealership. very professional service. met my needs...got a great Tacoma truck. the sales team, after market team and service team, I can" sa Awesome dealership. very professional service. met my needs...got a great Tacoma truck. the sales team, after market team and service team, I can" say enough great things about all of them. they make you feel like family thanks to all. Jerry J More

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Awesome The staff at the dealership was very friendly and easy to work with. Got a great deal on a great car in a short period of time. The staff was very kno The staff at the dealership was very friendly and easy to work with. Got a great deal on a great car in a short period of time. The staff was very knowledgeable about the products and service. I would highly recommend buying your next vehicle from Naperville Toyota. More

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My experience was very good. I recently purched a Rav4 from Toyota of Naperville. Tom Clancy was able to find the perfect Rav4 with all the features for me. Thank you! I recently purched a Rav4 from Toyota of Naperville. Tom Clancy was able to find the perfect Rav4 with all the features for me. Thank you! More

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Friendly and knowledgeable staff We purchased a Toyota Avalon Limited and were extremely happy with the staff that we interacted with that day. They were extremely knowledgeable a We purchased a Toyota Avalon Limited and were extremely happy with the staff that we interacted with that day. They were extremely knowledgeable and very helpful! We would definitely recommend this dealership and the people that we enter acted with to anyone needing a new or used car ! More

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Was great experience. Purchased RAV4 and very happy with purchase. Would recommended to friends and family! Great team team work. Can’t go wrong with 0% financing. Very hap Purchased RAV4 and very happy with purchase. Would recommended to friends and family! Great team team work. Can’t go wrong with 0% financing. Very happy !!! More

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Easy.Comfortable.Knowledgable Tom Clancy at Toyota of Naperville is legit awesome, we have now gotten 3 cars from him and he makes everything easy, explains the process well (I bou Tom Clancy at Toyota of Naperville is legit awesome, we have now gotten 3 cars from him and he makes everything easy, explains the process well (I bought my FIRST car years ago with him) and I always feel comfortable with the sale. Thanks Tom/Toyota of Naperville More

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