Dealership Experience
16 yrs, 8 mos
289 Reviews
Write a Review289 Reviews of Victor Heckman
July 05, 2023
Great experience working with their team. We would buy from them in the future again. We would buy from them in the future again. More
Other Employees Tagged: CB Watkins, Lance Robinson
June 27, 2023
Nearly impossible to get sales on the phone. Michelle got up six, yes I mean six, times to go ask the Sales Manager how to do something or a question. After almost two hours I couldn't take any Michelle got up six, yes I mean six, times to go ask the Sales Manager how to do something or a question. After almost two hours I couldn't take any more and more a basically skipped the critical session of how to set up my phone, etc. I will go to the GR dealer to get that training. She should be doing something other than selling high end vehicles. When called to review, Mike basically didn't return my call. More
Other Employees Tagged: Jon Gates, Mike Simmons , Michelle Yu
June 22, 2023
Love working with Ed Fitz and Maple Hill. This is my 4th car I’ve worked with Ed and Maple Hill to purchase some of the best used cars I’ve owned. Even my parents bought their cars from Ed Fi This is my 4th car I’ve worked with Ed and Maple Hill to purchase some of the best used cars I’ve owned. Even my parents bought their cars from Ed Fitz at Maple Hill. Highly recommend Ed and the Maple Hill sales team. More
Other Employees Tagged: Ed Fitts, Hannah Seal
June 06, 2023
Sales experience was excellent. The service group was terrible. Understaffed and rude. Will not return for service. The service group was terrible. Understaffed and rude. Will not return for service. More
Other Employees Tagged: Michael Zinger, Matt Taylor
March 26, 2023
Smooth easy transaction didn't feel pressured to add extra warranties or coverage over all left feeling good about my purchase. extra warranties or coverage over all left feeling good about my purchase. More
Other Employees Tagged: Tony Galvan
March 17, 2023
As usual they went over and above when it came to service. From a loaner car ready when we needed it to a bill that came in under the expected quote. We would go no place else for service. service. From a loaner car ready when we needed it to a bill that came in under the expected quote. We would go no place else for service. More
Other Employees Tagged: Cassandra Westfall, Andrea Darnell, Lauren Armbruster, Morgan Tassell
February 18, 2023
Wish I'd been told about the extended warranty sooner during the deal. Need to have salesperson look the vehicle over before handing over . But really nice people very respectful. during the deal. Need to have salesperson look the vehicle over before handing over . But really nice people very respectful. More
Other Employees Tagged: Tony Galvan
December 27, 2022
We were taken care of from when I drove in parking lot. Tony greeted me and I test drove. Brought hubby over that nite we test drove it. Only one we had problems getting the STATE to get our title. Excuse Tony greeted me and I test drove. Brought hubby over that nite we test drove it. Only one we had problems getting the STATE to get our title. Excuse was “we ran out of paper!” Have no complaints we were taken care of like Royalty. Thank you. A Journey Like No Other!!! More
Other Employees Tagged: CB Watkins, Tony Galvan
December 17, 2022
I would not buy a car anywhere else. They are very knowledgeable and were genuinely interested in helping me find the car and deal that worked best for me. They are very knowledgeable and were genuinely interested in helping me find the car and deal that worked best for me. More
Other Employees Tagged: Mike Simmons, CB Watkins , James DeYoung