Vladimir Keslin

Good service everything was done on time friendly atmosphere definitely get back. Will suggest my friends do the same. atmosphere definitely get back. Will suggest my friends do the same. More

by MICHAELVEKSLER Verified Customer Verified Customer

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BEWARE OF THIS DEALERSHIP. ... No need for me to write my opinion and experience as all you need to do is go read all the existing bad reviews this dealership has which have alr ... No need for me to write my opinion and experience as all you need to do is go read all the existing bad reviews this dealership has which have already been posted. You will see many of us have been treated poorly and most importantly, Lexus of North Miami doesn't even have the decency to say "SORRY". Clearly the Founder Craig Zinn, his GM Tony Stampone and sales manager Vlademir Kesling know the reputation their dealership has just from the vast amount of negative posts they have received. If they aren't aware then I understand the behavior of the employees representing them. More

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They were Friendly professional and caring to your individual needs. Their Attention to details were amazing individual needs. Their Attention to details were amazing More

by cdeleonardis Verified Customer Verified Customer

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Do Your Self a Favour And Do Not Do Business With This Lexus Dealership . I am Beyond Upset By The Disrespect We received From The Manager Sean Kamal (The Bully) With His General Manager Vladimir Keslin C Lexus Dealership . I am Beyond Upset By The Disrespect We received From The Manager Sean Kamal (The Bully) With His General Manager Vladimir Keslin Condoning His Behavior . Feel Free To Check My Husband's Review ( Karim Abbas ) It Has All The Details. We're Grateful We Decided Not To Purchase From There . I Can't Believe That Those Two Careless Individuals Vladimir Keslin , Sean Kamal Running a Multi-Million-Dollar Business Treat Thier Clients with Disrespect . It Makes Me Wounder How They Treat Thier Employees. I Plan to Reach Out To The Founder And The Ceo They list On Thier Website To Inform Them How Thier Clients Are Being Mistreated And Disrespected Under GM Vladimir Keslin Knowlege and Acceptance . I Already Filled A Compliant With The Better Business Bureau And Toyota corporation (Lexus) . Also My Legal Team Is Exploring Possibility Of Filling Compliant With The State Attorney's office Because The Way Payment Was Quoted To My Husband Included Gap Coverage With out Him Asking For It ( Payment Packing ) . Payment Packing Can Rang Between Questionably Unethical To Downright Illegal ; Dealership Should Quote Payments Transparently With Out Including Any Coverage . Additionally We Were Quoted Interest Rate 8.99% @72 Month Term Even Though Toyota (Lexus) Finance Approved Us @6.99% For 72 Month Term. They Have This Customer Relation Manager Brittany Claiming They Thrive On Respect and professionalism -What A Joke. I Will Make Sure This Matter Escalates To Ownership And The Proper Authorities To Prevent This From Happening To Other Clients .Terrible Experience All Stemming From A Phone Call With This Awful Manager Sean Kamal . In My Opinion He Is Not Fit To Fill His Position As A Manager . Shady Shady Dealership . Stay Away . FYI EveryTHing I Mentioned Above Is Documented . More

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Stay away , horrible experience, tried to buy my wife $74000 Lexus GX , put $5000 refundable deposit based on what I was told on 01/11/2025 , delivery was supposed to be before end of January , never hap $74000 Lexus GX , put $5000 refundable deposit based on what I was told on 01/11/2025 , delivery was supposed to be before end of January , never happened, so I took my business elsewhere, told salesman it’s no go , he said no refund on deposit because vehicle was reserved for me , non sense, so I dispute it with my American Express card company , received a call this morning from incompetent, vulgar, disrespectful , low life general sales manager Sean kamal , trying to push the sale on me , hang up on me , so I called back the general manager Vladimir keslin told him about his unprofessional, disrespectful staff he has in place , his response was he can’t do anything about it ( one of those empty suits , useless ) , I am reporting dealership to bbb and Lexus corporation about their deceptive unprofessional sales tactics, also ownership needs strongly reevaluate the leadership they currently have in place due to incompetence, carelessness and utter disregards for their clients , Rubbish. More

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Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend Perfect car! Good price! Best service, fast, friendly Will recommend More

by alex.damaratski Verified Customer Verified Customer

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My service is excellent as always. I remain totally satisfied with work, the professionalism, the contact regarding any issues and the concern. Thank you for being an organization th I remain totally satisfied with work, the professionalism, the contact regarding any issues and the concern. Thank you for being an organization the caters to your customers. More

by BEVPKING Verified Customer Verified Customer

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DO NOT BUY FROM THIS DEALERSHIP! !!! *******HORRIBLE EXPERIENCE!!!! Customer service & management is lacking tremendously! I wish I could give 0 stars! !!! *******HORRIBLE EXPERIENCE!!!! Customer service & management is lacking tremendously! I wish I could give 0 stars! More

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Denis Shadrin and North Miami Lexus set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Denis was responsive, extremely knowledgeable, not o the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Denis was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! More

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I completely sutisfied his work I am very grateful to Vladimir Keslin for his flexibility, a very friendly attitude and the creation of a comfortable atmosphere for the long-term cus I am very grateful to Vladimir Keslin for his flexibility, a very friendly attitude and the creation of a comfortable atmosphere for the long-term customers of Lexus of Miami Beach. It was extremely convenient to make a deal with you, Vladimir. It was a very nice to make deal with Denis Shadrin. Denis was very careful to my questions about all new futures of the selected model of Lexus and provided all answers. He demonstrated all new functionalities, made necessary settings in the car, connected my phone to the car. He helped me a lot. I am very grateful to him for his professional service and friendly attitude. Thank you so much for Mauricio Ferreira for the fast and professional work as well. More

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