Zubair Karim | Page 3

I’ve worked with Rohrman Toyota for years. I’ve never had a negative experience. I’ve never had a negative experience. More

by RIFATKHAN Verified Customer Verified Customer

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Excellent Service. Everyone was so amazing to work with. I love it. I love my new car!!! Everyone was so amazing to work with. I love it. I love my new car!!! More

by RIAZ Verified Customer Verified Customer

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Maher treated me as a very close friend although it was my first time to meet him, I appreciate his hard work to get me the car I wanted my first time to meet him, I appreciate his hard work to get me the car I wanted More

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I purchased a car a while ago, it was my first time purchasing brand new from a dealer and they were dishonest. I walked into the finance room with a number different than what the salesman had said. I purchasing brand new from a dealer and they were dishonest. I walked into the finance room with a number different than what the salesman had said. I don’t want to mention the salesman name because I really don’t want any negativity towards them but it’s really disappointing. I was looking for an email and came across an email for a review request, that’s why I’m posting now. More

by AMMARY93 Verified Customer Verified Customer

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In this difficult time of limited vehicles availability staff of Oakbrook Toyota provided me with a very pleasant buying experience. Starting with initial call, answered by Crystal, then referring me to M staff of Oakbrook Toyota provided me with a very pleasant buying experience. Starting with initial call, answered by Crystal, then referring me to Mustafa, and Mustafa doing his magic with Zubair, was something unusual, considering how undefined was the expectation of a new preordered car. But the eventual outcome was nothing short of miracle. The vehicle I was offered was closer to my initial expectations than the one I initially placed the down payment for. When I was told it would take one afternoon to finalize what I was waiting and hoping for more than a month, was a pure blessing. The communication of everybody at the dealership was highly professional and very customer oriented. Greg Zay processed financing amazingly fast. My vehicle was delivered the next day after the purchase with all extras I ordered including remote starter and Xylon coverage. Every little detail was explained more than once and assistance from Brian Sears was amazing. The last proof of great service was delivered today by Leo Sayenko who went out of his way to help me resolve the confusion with one of the vehicle's functionalities. Once again, many thanks to the whole team and to all the people who dealt with me personally. You deserve the best rating and I will definitely refer people I know to your dealership. Happy Holidays! More

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MustafaGreat salesman! I just purchased a brand new Mustafa Great salesman! I just purchased a brand new 2021 4runner this weekend. Mustafa took the time to listen and answer all of my questions, wo Mustafa Great salesman! I just purchased a brand new 2021 4runner this weekend. Mustafa took the time to listen and answer all of my questions, worked with me on my schedule and for what I was looking for. Extremely patient in every way. very prompt to answer all my calls and return messages. Dedicated to what I was looking for, very honest and polite. He made the experience easy and less stressful. I appreciated it. Very knowledgeable and his vehicles if he doesn’t have the answer he’ll find it for you. This will be our second vehicle we purchased from him at this dealership, I truly enjoyed the experience the first time and this time. the dedication he and his team brings to the table, is something that cannot be beat. Thank you again for all your help!!! More

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This dealer lack of proper administration of vehicle plates caused personal financial hardship. I purchased a 2021 Toyota Sienna to be able to work the first week of July. Its July 27 and they have not plates caused personal financial hardship. I purchased a 2021 Toyota Sienna to be able to work the first week of July. Its July 27 and they have not completed the proper paperwork because they did not on a timely manner have me sign additional paperwork. Because of this, its going to take additional months to receive vehicle plates that are important to be able to work. I cannot work with expired temporary plates. More

by Angry Customer Verified Customer Verified Customer

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We had an amazing experience with Ben Swan. He provided excellent customer and even with limited inventory; he was able to find the vehicle we were looking for. We worked with him for a couple weeks and he excellent customer and even with limited inventory; he was able to find the vehicle we were looking for. We worked with him for a couple weeks and he kept us well informed with updates as he received them. We were very happy with our purchased and would highly recommend Ben to anyone that is in the market for a new vehicle. More

by DARUNRUNG Verified Customer Verified Customer

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They were good people to work with. The car buying and financing process was efficient and easy. I would recommend this dealership to friends & family. financing process was efficient and easy. I would recommend this dealership to friends & family. More

by KMTOYE Verified Customer Verified Customer

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As always Oakbrook Toyota has the best customer service and sales. I continue to revert to friends and family. Jim Robertson was very helpful and a great communicator. and sales. I continue to revert to friends and family. Jim Robertson was very helpful and a great communicator. More

by TOKO6214 Verified Customer Verified Customer

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