965 Virginia Used Car Service Centers

Great service. - glennridgefarm

Great service. Very efficient. In and out. Conveniently located. Easy drop off for the night before

I recently had chance to use the service dept. - Okiwen

I recently had chance to use the service dept. for recall work. Very well done as far as I can tell. Thank you.

The customer service was excellent, they were very fast - KENNY.405

The customer service was excellent, they were very fast with the services I got and were very polite and helpful

Very thorough and done in the estimated time The service - BRITTANYZOO

Very thorough and done in the estimated time The service people we knowledgeable and professional

Awesome dealership! - Slrmclaren

Awesome dealership! The staff is extremely courteous and knowledgable. No pressure and hassle free. Ask for Akbar for a smooth and happy purchase.

AJ continues to demonstrate a very positive and - Pittmanm

AJ continues to demonstrate a very positive and professional attitude. He displays competence and a thorough knowledge of the BMW vehicle. I like the fact that he ensures I understand the reason a part needs to be replaced or repaired. He presents me the opportunity to review the invoice and ask questions before finalizing the payment - one of the reasons he’s earned my trust. Again - I can give “10 stars” and more to AJ’s work ethics.

William was great and honest would go back over and over - anthonylavann

William was great and honest would go back over and over again great customer service

Seamless process. - hhenry7

Seamless process. Very short wait time. Looking forward to my next visit. Nicole is the best!

Always nice staff in the service department. - trueblue.gd

Always nice staff in the service department. All of my questions get answered. The staff are very friendly.

They are well respected people. - flmzora

They are well respected people. Everything done on time, and they explained what they done.

Very fast and timely service. - bavatianmoterguy

Very fast and timely service. Serviced my vehicle as a walk in without any hesitation and accommodated all of my needs! Very friendly advisors and every person that walked through the service lounge greeted me from service to sales. I was offered a free appraisal by Bryan on my car and it was a super easy and fast process. Just not ready to replace my car yet. 100/10 would recommend for and service or sales need.

I want to give a huge shout and thank you to Johnson - ajs.emergency2021

I want to give a huge shout and thank you to Johnson Family Chevrolet in Woodlawn, VA. We had a mechanical issue happen with our truck and was headed to get the part we thought would fix it, we saw the bay doors open to the service department and ventured over to see if we could get assistance. Instead of being told again after the first 10 we stopped to talk to "service is closed, come back Monday", we got the owner, Adam Johnson who said, let me help you out. He immediately got on the phone to one of his technician who was home with a sick baby, he spoke with us about the issue it could be and sent one of his fellow techs to help. Surprised to us, the young man on the phone showed up well as the one he had asked to come in. The young men worked on our truck trying to fix this issue so we could finish running our load of heat supplies to WNC. Needless to say they couldn't fix the issue the same day, but they helped us remedy getting the supplies to WNC. The owner, gave us the keys to a brand new Chevrolet pickup to take the load to WNC, no charge!!!! Glory to God this family business saved us and helped us above and beyond to get the job done. If anyone needs a Chevrolet or is thinking of buying one... Go as fast as you can to this dealership, I can only imagine the service you will receive and support you will receive from them, after they have done this for us. Many thanks to all who helped us there, the owner, Adam Johnson. Jake Helms and Hunter Davidson, the 2 young technicians who did everything they could to fix our issue... You all are amazing and we are so grateful to have met you all.

Had a few recalls to have address. - gunn.gena

Had a few recalls to have address. The mobile service team came to my home and handled the recalls quickly and professionally. Great experience.

Explained everything, provided excellent service d Dekwan - JOSHCUE

Explained everything, provided excellent service d Dekwan provided me with the requisite information to allow me to make decisions on the future of my car

Wow. - jim

Wow. Taryn, that is so awesome. I had given up hope of trying to track down the backup camera issue after all this time. Thank you for bringing it to management's attention so they could take it to the next level, which to their credit they did. I know the problem may not be discovered this trip but at least I have hope you are all trying and will see it through. 😊 As a business owner for 40 years and caring deeply about our clients I give you an A+ as far as valuable employees that understand how a customer feels and helping the customer want to be loyal to your company. I felt a difference when I first walked in and how you greeted me. I was thinking this person is prepared, knows exactly what i am coming in for, asks confirming questions and is actually really listening to me. That has so often not been my experience. Which ever Tech called me to let me know it wouldn't be ready until tomorrow helped me understand it was so you could finish tracking down the problem and get it right for me. He apologized that is would take longer and made no excuses. So happy you were on duty when i walked in.

Took care of checking my warranty to make sure I was - Award Duvets

Took care of checking my warranty to make sure I was covered. Went above and beyond.

Great, fast, easy The service was fast, easy and smooth. - JOSHCUE

Great, fast, easy The service was fast, easy and smooth. Great communication It was great

Service has been excellent since purchasing my CPO X3 in - hughwatkins28

Service has been excellent since purchasing my CPO X3 in Sept 2024.. Brittany Gunn took great care of me this month for a recall notice!

Great service an also quick waited no longer then 30 - kamcuffee1

Great service an also quick waited no longer then 30 minutes they also cleaned my car

Matt was great and everyone was very kind, helpful, and - Carrie Moulton

Matt was great and everyone was very kind, helpful, and efficient. We’ve used the dealership for aftermarket parts and exchanges, and they’ve still been wonderful. Will definitely use them time and time again.

Great Service and Facilities with excellent customer - Tom

Great Service and Facilities with excellent customer waiting room area. Washing car is great bonus.

Great people and fantastic service. - davids

Great people and fantastic service. They make you feel like part od the family when you visit

Had my second service appointment with Casey Kia today. - KDurkee

Had my second service appointment with Casey Kia today. I really wanted to share here that Clayton was excellent. He was attentive and answered additional questions/requests I had.

Patricia in Sales was a big help to me with my new KIA - me

Patricia in Sales was a big help to me with my new KIA Soul. She is very kind, knowledgeable, and helpful. I can heartily refer/recommend her.

I made a 7:30 a. - Eduspan

I made a 7:30 a.m. appointment for an oil change. On the day of the appointment, I was accommodated by service agent Julian Leath (5 stars) in a most courteous and efficient manner at the exact agreed-upon time. My car was serviced in less than an hour. I was quite gratified to still have a full day ahead of me!

THANKS FOR SAVING ME THOUSANDS - Alibarak

Alpha Motorsports helped me even after one year, I needed two tires and two wheels for my BMW X5M and instead of paying $3,000 to a BMW dealership, Alpha Motorsports did it for $1,000.00. Thank Alpha Motorsports

Service Department visit on 9-9 Professional and - Wagner70.jw

Service Department visit on 9-9 Professional and courteous staff. Jenny Virgili was very helpful with my service needs this day