Mercedes-Benz of Annapolis

She was very professional and courteous. My first time at this location.I’ve bought many cars from several dealers and this dealer is one of the few that’s on my will return list.The paperwo My first time at this location.I’ve bought many cars from several dealers and this dealer is one of the few that’s on my will return list.The paperwork was done fast along with a very peaceful environment at this dealership. Being a business owner myself,I love a welcoming and peaceful business where you feel comfortable spending your hard earned money along with great conversation and professionalism.Nothing like walking into a business and your judge on how you look and dressed something I do purposely to see how a business will treat me but at the dealership it was an extremely extraordinary pleasant experience the entire time. After our purchase she walked us out and spent more time showing my wife how to work her brand new 1st Mercedes Benz.Thank you again I did appreciate the entire experience and I will recommend my customers at my business to come and ask for you. More

Steve is awesome. Highly recommend!! Always goes over and beyond for his clients. Will always use him!! Highly recommend!! Always goes over and beyond for his clients. Will always use him!! More

Andy is the best! It was well worth the 1.5 hr drive to Annapolis for the exceptional customer service from Andy and the team. He was friendly, respectful, kind and ma It was well worth the 1.5 hr drive to Annapolis for the exceptional customer service from Andy and the team. He was friendly, respectful, kind and made the whole car buying process quick and pain free. More

Wonderful service department, I am never disappointed. Thank you for great customer service. Alex you're the best. Thank you for great customer service. Alex you're the best. More

Arella Berger is terrific! !! First of all, she is "customer-centric" as she made me feel comfortable with the experience of purchasing my first EV. I didn't sense that being !! First of all, she is "customer-centric" as she made me feel comfortable with the experience of purchasing my first EV. I didn't sense that being with her was about the "sale" as much as it was about "my learning experience and comfort level" while we engaged in the process of her teaching me and allowing me to understand the benefits of purchasing an EV. She patiently and thoroughly walked me through the experience both in the showroom and during the "test drive." Putting all of this very simply, "You can relax when being with Arella as it is easy to like her and trust her." Thank you!!! Additionally, "Thank you to Brian Fader for suggesting that I get an EV, to Mike Herron for making the numbers work to my satisfaction, and to Larry Cash for his knowledge and wisdom during the financial process. The Annapolis Mercedes family has to be your "go to" place for purchasing or leasing your next vehicle....and ask for Arella! More

I had the opportunity to work with Julian Connor. Julian has years of knowledge of vehicles, specifically MB and VWs. I happen to purchase a Volkswagen Atlas and Julian knew everything there was to k Julian has years of knowledge of vehicles, specifically MB and VWs. I happen to purchase a Volkswagen Atlas and Julian knew everything there was to know about it, as well as the process of the whole purchasing. Him and the team were really nice and helpful throughout my time there and every question I had either had an answer or he went to someone else to find that answer. I highly recommend Julian and the Mercedes-Benz of Annapolis if you are looking for a used car that they have, and/or a Mercedes-Benz. You won't be disappointed with the experience and it is always nice at the end of a purchase when the dealership gets your new car squeaky clean and gives it to you with a full tank of gas! More

Arella Berger and the management team of Mercedes-Benz Annapolis did a fantastic and professional job. I am very pleased with the result and my purchase of my 2023 GLC 300 Coupe. Many thanks! Annapolis did a fantastic and professional job. I am very pleased with the result and my purchase of my 2023 GLC 300 Coupe. Many thanks! More

ALWAYS EXTREMELY HELPFUL and CUSTOMER ATTENTIVE and always has a solution to our car/SUV issues always has a solution to our car/SUV issues More

Peter Herman is great! !! You guys always take care of me and are polite. Even when the service is busy I don't feel inconvenienced. They take the time to make sure question !! You guys always take care of me and are polite. Even when the service is busy I don't feel inconvenienced. They take the time to make sure questions are answered and you feel good about the work. More

Derek sold me two Mercedes and service was outstanding. I am considering a 3rd, just because of the individual detail he provided. I am considering a 3rd, just because of the individual detail he provided. More