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BMW of Westlake
Westlake, OH
4,567 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,567 reviews
June 29, 2023
G o o d s e r v i c e and f a s t More
by jlarge24
Verified CustomerEmployees Worked With
Other Employees :
Jim Strunk, Christian Gufreda
June 29, 2023
Very quick service. Did not have to wait very long to have my car serviced. Did not have to wait very long to have my car serviced. More
by NMATHEWS
June 28, 2023
Service Advisors are always cordial, helpful, and knowledgeable. They take time to explain what needs to be done and the approximate cost of the service. knowledgeable. They take time to explain what needs to be done and the approximate cost of the service. More
by Bruce
Employees Worked With
Jim Strunk
June 27, 2023
Professional. Responsive. Friendly. Transparent. Reliable. Asks questions to pinpoint the issue. Videos are helpful thank you. Responsive. Friendly. Transparent. Reliable. Asks questions to pinpoint the issue. Videos are helpful thank you. More
by BMW
Employees Worked With
June 24, 2023
Excellent service provided by Brittany, prompt appointment, explained very well, all the problems, work involved, cost. Very helpful , professional , courteous, customer satisfaction oriented. appointment, explained very well, all the problems, work involved, cost. Very helpful , professional , courteous, customer satisfaction oriented. More
by Kpat
Employees Worked With
June 24, 2023
Just got my 3rd car from John- super easy to work with and very transparent. I never felt like I was "getting the run around." Trustworthy guy! I'll definitely be coming back to him again! and very transparent. I never felt like I was "getting the run around." Trustworthy guy! I'll definitely be coming back to him again! More
by victoria
Employees Worked With
June 23, 2023
Jimmy is very responsive and easy to work with. I had a great purchasing experience I had a great purchasing experience More
by H.TRAN157
June 23, 2023
Always gives a complete explanation of their work that was done or needs to be done in the future was done or needs to be done in the future More
by SWALTERS3
Employees Worked With
