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BMW of Westlake
Westlake, OH
4,612 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,612 reviews
August 14, 2023
Perfect service. Everything went by smoothly and as Brit Quick as it gets. Thank you. Everything went by smoothly and as Brit Quick as it gets. Thank you. More
by PUTRRI.PADBATAN
Verified CustomerEmployees Worked With
August 11, 2023
Can't say enough praise about Brittany and her always willing to go above and beyond whenever there is a service need for my vehicle. willing to go above and beyond whenever there is a service need for my vehicle. More
by Rdubcle
Employees Worked With
August 09, 2023
Service Department did a professional job communicating and providing services to repair my X1. Brittaney did a great job answering questions and explaining the issues and repairs that needed to be addres and providing services to repair my X1. Brittaney did a great job answering questions and explaining the issues and repairs that needed to be addressed. The different individuals in the service department I communicated with were very helpful as well. Thank you BMW WESTLAKE SERVICE DEPT More
by CRAIGDSIMMONS
August 07, 2023
Very clean well run and accommodating. They always give 100% effort to meet my needs. They always give 100% effort to meet my needs. More
by KDOYLE625
Employees Worked With
August 05, 2023
Westlake BMW always delivers attentive customer service. Knowledgeable technicians and customer service professionals. A trustworthy team. Knowledgeable technicians and customer service professionals. A trustworthy team. More
by Rocky River
August 04, 2023
Disappointed to find out AFTER THE DEAL WAS DONE that there was just 1 key for this car, and we are responsible for purchasing another. there was just 1 key for this car, and we are responsible for purchasing another. More
by Waterk9s
August 03, 2023
Extremely good service. Kept me informed of status of all repairs. The work was excellent. Kept me informed of status of all repairs. The work was excellent. More
by BillBalena
Employees Worked With
August 03, 2023
Nice group of professionals to do business with. The technician, who explained all the computerization of the car was very helpful. The technician, who explained all the computerization of the car was very helpful. More
by rfrisman
August 02, 2023
Very professional and punctual. Made the experience very pleasant. Brittaney is the best and was extremely helpful. Made the experience very pleasant. Brittaney is the best and was extremely helpful. More
by Kissamd
Employees Worked With
Other Employees :
Jim Strunk, Christian Gufreda
