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BMW of Westlake

Westlake, OH

4.8
4,558 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,558 reviews

November 02, 2021

Had several dealerships to choose from and so glad I chose BMW Westlake. Efficient purchase process. Friendly team got it done for me. More

by VICTOR.KAISER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Palmer
Nov 02, 2021 -

BMW of Westlake responded

Thank you for choosing us and for this great review!

Nov 03, 2021 -

BMW of Westlake responded

Hi Victor, thank you so much for your positive comments about BMW of Westlake! Thank you so much again for your feedback! We hope you have a great day!

November 01, 2021

Again Jim , Britney and John , there names mentioned in that order for seniority that’s all , are awesome people . A great bmw hub there . Would’ve changed the car if not for them . More

by CAESAR67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Nov 01, 2021 -

BMW of Westlake responded

Thanks for the awesome review about the service team at BMW of Westlake!

October 31, 2021

Always excellent service from Jim nothing but good communication and most importantly execution I’ve dealt with Jim for over 15 years More

by andreasgonos13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Oct 31, 2021 -

BMW of Westlake responded

We appreciate this positive feedback about Jim and thanks for your loyalty!

October 30, 2021

Could not have asked for a better experience! Everyone we worked with was super helpful and knowledgeable. Jared was awesome to work with and Dirk really took his time to show me all the features of the X7 More

by Mkf019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2021 -

BMW of Westlake responded

Thanks for the fantastic feedback about the team!

October 29, 2021

Experience was good. It was so fine to have my car repaired at the dealership. More

by HDILLON0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Oct 29, 2021 -

BMW of Westlake responded

Thanks for the fantastic review!

October 29, 2021

Fabulous experience. Cory and Nate were wonderful. They finished ahead of their promise and were very accommodating. More

by ginanicolapq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Oct 29, 2021 -

BMW of Westlake responded

Thanks for the awesome review about Cory and Nate!

October 28, 2021

Easy access, scheduling, and quick service. Service center had coffee and wifi for convenience and working. More

by gene.oberst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

BMW of Westlake responded

Thanks for the awesome review!

October 28, 2021

Very fast and excellent service on a short notice. The dealership was able to help us while out of town. More

by WESPRICE2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb, Carl Whelpley
Oct 28, 2021 -

BMW of Westlake responded

Thanks for letting us know about your positive experience!

October 26, 2021

My sales rep Robert did an amazing job putting the steel together. It could not have gone smoother and I really appreciate the dealership. These are trustworthy guys that are very generous on your trade and More

by VINCE26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve David, Rob Nazarczuk
Oct 26, 2021 -

BMW of Westlake responded

Thanks for the amazing review about Robert and the team! Enjoy your Bentley!

October 26, 2021

Amazing service & dedication to their customers! Brittaney Q.is a force! This young lady makes things happen. Integrity is everything, thank you for all that you do. More

by GGORSUCH9823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

BMW of Westlake responded

Thanks for the fantastic review about Brittaney and BMW of Westlake!

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