BMW of Westlake

Purchase preowned 2016 BMW 435i My experience with Tony and the others was great. Everyone was courteous friendly and helpful. The car is great and all of my questions were answered My experience with Tony and the others was great. Everyone was courteous friendly and helpful. The car is great and all of my questions were answered. More

Excellent service dusing process of leasing my new BMW The entire process, from turning in my 2016 BMW at lease end to selecting and taking delivery of my new 2019 BMW, was excellent in terms of service an The entire process, from turning in my 2016 BMW at lease end to selecting and taking delivery of my new 2019 BMW, was excellent in terms of service and making me feel like a valued customer. I had about a one week gap between lease end and delivery of my new car. BMW Westlake providedme with a great loaner until my car came in. The employee who went over all of the features of my new car was very knowledgeable and helpful in expaining of things work. More

Great experience at BMW of Westlake! Highly recommend! BMW of Westlake has abundant inventory to choose. The experience there is quite different from other dealers. They do honest business. We just select BMW of Westlake has abundant inventory to choose. The experience there is quite different from other dealers. They do honest business. We just select the car we want, they make sure all incentives and bonus to us are applied and final price is fairly and clearly presented. Ken Delk is very responsible, knowledgable, and efficient. He helped us finding the car, test driving, working on the numbers. Mike Niedzwiecki helped on financing. Nez Faraj helped on going thru the features. Everyone is professional. Returning the old car and buying the new car all finished within half day. That's the great customer services! More

BMW Westlake Lease Experience Very smooth process. Took only one day to decide on the car and get the deal done. Courtesy X3 was clean, well maintained and loaded. Genius proc Very smooth process. Took only one day to decide on the car and get the deal done. Courtesy X3 was clean, well maintained and loaded. Genius process was very helpful (even learned some things about my 528i). Lease process was very efficient and quick. In the car in less than 15 minutes. Thanks Jerry and Mike. More

Outstanding customer service I worked directly with Jerry Mancini on the purchase of my new BMW. He went above and beyond to ensure a smooth and efficient process. I was litera I worked directly with Jerry Mancini on the purchase of my new BMW. He went above and beyond to ensure a smooth and efficient process. I was literally in and out in an hour. Great job Jerry! More

John Caruso made everything so easy John was super helpful and knowledgeable, making the whole process fast and easy. He worked hard to make sure we had the best deal that we could, and John was super helpful and knowledgeable, making the whole process fast and easy. He worked hard to make sure we had the best deal that we could, and gave us lots of advice on financing that was helpful. Nate was really helpful too in explaining how to use all of the features of the car in a comprehensive and easy to understand way. More

Fast, efficiency and friendly! John made it so easy. I am in my 4th Bmw. Everyone makes the experience seamless and st my convenience. I have a hectic schedule and cannot imagine dealing with another de I am in my 4th Bmw. Everyone makes the experience seamless and st my convenience. I have a hectic schedule and cannot imagine dealing with another dealersyeho puts their schedule first. The service staff is equally effiyand helpful. More

First Class Jimmy and his entire team made me feel right at home. Although I was buying a used car (but my first BMW), I was made to feel as if I was the most imp Jimmy and his entire team made me feel right at home. Although I was buying a used car (but my first BMW), I was made to feel as if I was the most important transaction he was working on. He treated me with respect and dignity. And when financing the deal got tricky he and the team got creative and it work. The experience was first class all the way. Thanks Jimmy for a beautiful car and an even more lovely customer experience!!! The only reason Jimmy gets a 5 star rating is because there weren’t six! More

Staff at bmw of Westlake Let me start from finance department Mike there was a rebate was not applied to me Mike looked into it and applied it saved me some money then Bob r Let me start from finance department Mike there was a rebate was not applied to me Mike looked into it and applied it saved me some money then Bob really a nice guy helpful then Tony my salesman new guy very nice guy did his best to satisfy me everyone was there was very nice they were all hoping Tony because he’s new. thumbs up Guys thanks More

Putrri is a rockstar! Putrri was very knowledgeable and friendly she made the entire car buying process easier than we expected. We enjoyed working with her and would do so Putrri was very knowledgeable and friendly she made the entire car buying process easier than we expected. We enjoyed working with her and would do so again. More