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BMW of Westlake
Westlake, OH
4,595 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,595 reviews
Verified Customer
December 23, 2024
I just leased my third BMW with Ken Delk at BMW of Westlake, and it couldn't have been a smoother experience. Ken was very open with all of the sales details from the beginning and there were no surp Westlake, and it couldn't have been a smoother experience. Ken was very open with all of the sales details from the beginning and there were no surprises. I was in and out quickly and am very happy with the experience. The dealership has always taken great care of me and I will happily shop with Ken again when it's time for my next vehicle. Thanks! More
by DaveH
December 22, 2024
Sales associate was very open and honest about features of the vehicle as well as pricing. Gave me a great deal. Very pleased with everything and glad I didn’t purchase the Mercedes s500 of the vehicle as well as pricing. Gave me a great deal. Very pleased with everything and glad I didn’t purchase the Mercedes s500 More
by D.OCONNOR
December 22, 2024
Purchased an M5 from John from 2k miles away. John provided all the pictures, videos and details I needed to make a decision. The M5 showed up exactly as described. I would highly recommend John John provided all the pictures, videos and details I needed to make a decision. The M5 showed up exactly as described. I would highly recommend John and this dealership More
by DANVASEND
December 21, 2024
I had no problem picking up my car The sales people were wonderful Will buy a car from them again wonderful Will buy a car from them again More
by RAMGEET729
December 21, 2024
GM Adam Moon and Genius Advisor Dirk Steffen were awesome. Both of them were engaging and informative. They made the sales and delivery process a smooth one. awesome. Both of them were engaging and informative. They made the sales and delivery process a smooth one. More
by dskaljac
December 21, 2024
Corey was great! Helpful and answered all my questions. I will be returning for my next service Helpful and answered all my questions. I will be returning for my next service More
by JANELJENDRE
Employees Worked With
December 21, 2024
Great service. Quick and easy. I asked how long it would take and they beat it by 10 minutes. Quick and easy. I asked how long it would take and they beat it by 10 minutes. More
by DSTRAYER60
Employees Worked With
December 21, 2024
This was my 3rd BMW from John and Westlake. It was a great experience and the service department is exceptional. It was a great experience and the service department is exceptional. More
by jrchattin
December 21, 2024
Andrew was very professional and helpful when explaining the service I needed for my vehicle. Andrew kept me informed every step of the way. the service I needed for my vehicle. Andrew kept me informed every step of the way. More
by RENATTA102
