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BMW of Westlake
Westlake, OH
4,547 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,547 reviews
October 26, 2024
John, Michael, and Ian all did an amazing job! Impeccable service from start to finish. Impeccable service from start to finish. More
by mcmilefchik
October 24, 2024
Brittaney & crew in the service department are amazing! ! We always get the best customer service @BMW of Westlake! ! We always get the best customer service @BMW of Westlake! More
by RAC33
Verified CustomerOctober 24, 2024
I have purchased many cars from this dealership, the reason being is that they seem to always treat me with respect and give me a reasonable deal. Keep up the good work. reason being is that they seem to always treat me with respect and give me a reasonable deal. Keep up the good work. More
by Ggetts
October 24, 2024
John responded right away on my interest in a vehicle that I’d had been following. He contacted me when it had been discounted. It triggered me to check out and test drive. My wife and I were able to mak that I’d had been following. He contacted me when it had been discounted. It triggered me to check out and test drive. My wife and I were able to make out a deal and in quick time they detailed and I drove it home. John was very professional and a pleasure to work with. Thanks, Westlake BMW More
by SWIMWOHL
October 23, 2024
Easy process pretty the car was done in an hour and a half, Corey got me a loaner so I was able to run errands in between. half, Corey got me a loaner so I was able to run errands in between. More
by MARCELO.ORCHON
Employees Worked With
October 23, 2024
Cory and dealership always do the little extras and a through check up. Gave me a ride to and from the local mall while I waited, a detailed video review of the service sent to my phone, etc.. through check up. Gave me a ride to and from the local mall while I waited, a detailed video review of the service sent to my phone, etc.. More
by BCS
Employees Worked With
October 22, 2024
High quality work done on time and on budget. Friendly staff who kept me posted with progress. Friendly staff who kept me posted with progress. More
by Peter from Avon Lake
October 22, 2024
Andrew was awesome and had the issue with my car resolved and worked with my car warranty company to get the job done . Highly recommend! and worked with my car warranty company to get the job done . Highly recommend! More
by JSALOPECK
Employees Worked With
October 22, 2024
Very professional and responsive. The entire process was very easy. I would highly recommend this dealership. The entire process was very easy. I would highly recommend this dealership. More
by DZIGS32
October 21, 2024
Very clean. Friendly staff. I never can seem to get a courtesy car when my car is serviced but they do provide transportation to from my work Friendly staff. I never can seem to get a courtesy car when my car is serviced but they do provide transportation to from my work More
by TROXDENISE
Employees Worked With
