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BMW of Westlake
Westlake, OH
4,547 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,547 reviews
October 21, 2024
I like that the dealership is proactive in getting service visits scheduled. Great service by the team service visits scheduled. Great service by the team More
by PJMULLOY
Verified CustomerEmployees Worked With
October 21, 2024
Overall great experience, Kelly was awesome to work with. She helped with am my needs and was very easy to work with. 10/10 recommend to anyone! She helped with am my needs and was very easy to work with. 10/10 recommend to anyone! More
by mike.mottola
October 21, 2024
Brittney is fantastic. She’s knowledgeable, helpful, and a pleasure to work with in the service department. She’s knowledgeable, helpful, and a pleasure to work with in the service department. More
by MELANIPOLK
Employees Worked With
October 19, 2024
Anniversary service easy to schedule dealer has fast professional service with a nicely appointed waiting area. professional service with a nicely appointed waiting area. More
by Bernie B
October 19, 2024
Brittaney does a great job. She’s good at analyzing problems and offing options. Her communication and follow-up are excellent. She’s good at analyzing problems and offing options. Her communication and follow-up are excellent. More
by RAB888
October 19, 2024
When I have an issue Cory is more than happy to solve the problem. Corey has the expertise and knowledge of the BMW. problem. Corey has the expertise and knowledge of the BMW. More
by SASSY34HAPPY
Employees Worked With
October 18, 2024
They were ver knowledgeable on every aspect of the purchase. I would shop there again purchase. I would shop there again More
by EDMUND_LEECE
Employees Worked With
October 17, 2024
Bought my new BMW 5X from BMW of Westlake, and they made the experience a pleasant one. Everyone very helpfull, especially Kelly . I was overwhelmed with all the technology and spent some time with Ian who the experience a pleasant one. Everyone very helpfull, especially Kelly . I was overwhelmed with all the technology and spent some time with Ian who was also extremely helpful. Highly recommend BMW Westlake More
by jtcomella62
October 16, 2024
Very professional, and courteous staff. Drew Shaw was a very pleasant individual to do business with Drew Shaw was a very pleasant individual to do business with More
by SMITHPF120
Employees Worked With
October 15, 2024
Clean modern facility. When you are at the service dept it seems odd that you have to then walk to a separate cashier area to pay. Not good if you are in a hurry. Otherwise When you are at the service dept it seems odd that you have to then walk to a separate cashier area to pay. Not good if you are in a hurry. Otherwise good experience. More
by JEFFDANEY
Employees Worked With
