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BMW of Westlake
Westlake, OH
4,547 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,547 reviews
September 28, 2024
Next day appointment service completed before 4pm. I'm satisfied and the car was even washed I'm satisfied and the car was even washed More
by RPALLEN10
Verified CustomerEmployees Worked With
September 28, 2024
They are a lil pricey on thing that couldn't be but if you drive a BMW deal with it you drive a BMW deal with it More
by PINGBLANCHETT
Employees Worked With
September 27, 2024
Overall a very smooth process from ordering to financing and eventual delivery and my salesman Tony Hildebrant was absolutely AWESOME! I will refer all my friends and family toward Tony H and BMW for a beau and eventual delivery and my salesman Tony Hildebrant was absolutely AWESOME! I will refer all my friends and family toward Tony H and BMW for a beautiful automobile buying experience! More
by DAN@SOUTHSHORECABLE.COM
Employees Worked With
Tony Hildebrandt
September 27, 2024
Excellent service staff. John Cordell and everyone are attentive and thorough. The service department is why I come back to BMW Westlake. John Cordell and everyone are attentive and thorough. The service department is why I come back to BMW Westlake. More
by SHARCSAWSUPPLY
September 26, 2024
Friendly and knowledgable service staff. Dealt primarily with Ms. Quick. Text messaging for service questions and updates was very convenient. Very clean and comfortable customer loun Dealt primarily with Ms. Quick. Text messaging for service questions and updates was very convenient. Very clean and comfortable customer lounge. Good attention to detail on my service work. I appreciated the clean (inside and out) car when I picked up. More
by inmyrightmind
Employees Worked With
September 25, 2024
Never had any issues with this dealership. Their employees are professional and handle situations respectfully Their employees are professional and handle situations respectfully More
by SNYDERJYY16
Employees Worked With
September 25, 2024
Courteous. Professional. Timely. I have confidence in his work: I look forward to working with him again. Professional. Timely. I have confidence in his work: I look forward to working with him again. More
by JIMBATCHELDER
September 24, 2024
Dealership did great recovery job after battery on 2024 X5 totally died. Roadside assistance arranged to flatbed car to dealer very quickly, dealer assessed problem quickly and a new battery installed w/ X5 totally died. Roadside assistance arranged to flatbed car to dealer very quickly, dealer assessed problem quickly and a new battery installed w/i 24 hrs. More
by rjb7
Employees Worked With
September 24, 2024
Everyone I come into contact with either salesman or mechanic or even the passerby’s are all friendly and helpful. This is my go to desler mechanic or even the passerby’s are all friendly and helpful. This is my go to desler More
by RUMBARGERP
