Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
4,605 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,605 reviews
September 29, 2024
Easy to work with. Brittany is the best! Always so friendly and so helpful! Assists us in everything we need! Brittany is the best! Always so friendly and so helpful! Assists us in everything we need! More
by dukekr1
Verified CustomerEmployees Worked With
September 29, 2024
I brought my car in for some recall work to be done and a couple of other issues were found. One of them involved a part that was just replaced by a third party repair shop weeks earlier. Instead of just ch couple of other issues were found. One of them involved a part that was just replaced by a third party repair shop weeks earlier. Instead of just charging me for the repair and saying that’s the breaks, Brittany followed up with the repair shop and then with BMW to get the part warranties, thereby saving me a good deal of money. More
by DARREN_BARR
September 29, 2024
Great dealership. They found a leak during the service and told me to take a loaner vehicle until they fixed mine They found a leak during the service and told me to take a loaner vehicle until they fixed mine More
by BOBJERE12
Employees Worked With
September 28, 2024
They are a lil pricey on thing that couldn't be but if you drive a BMW deal with it you drive a BMW deal with it More
by PINGBLANCHETT
Employees Worked With
September 28, 2024
Excellent service- efficient, prompt and reliable. This is my fourth BMW and BMW Westlake is the only place I go for service This is my fourth BMW and BMW Westlake is the only place I go for service More
by brad z.
September 28, 2024
Professional. Responsive. Competitive pricing. Flexible and convenient scheduling. Quick turn around, frequent same day service. Highly recommended. Responsive. Competitive pricing. Flexible and convenient scheduling. Quick turn around, frequent same day service. Highly recommended. More
by epkuivinen
September 28, 2024
Next day appointment service completed before 4pm. I'm satisfied and the car was even washed I'm satisfied and the car was even washed More
by RPALLEN10
Employees Worked With
September 28, 2024
Excellent service and experience. I would highly recommend for all of your BMW needs. Satisfied customer. I would highly recommend for all of your BMW needs. Satisfied customer. More
by WIEBUSCHMARK
Employees Worked With
September 28, 2024
I liked Andrew he seemed to care about the customer and a honest man. Good Job Andrew...🫡🥳👍🏼👍🏼💪🏻 honest man. Good Job Andrew...🫡🥳👍🏼👍🏼💪🏻 More
by ANTHONYMARTINEZIN9
Employees Worked With
September 28, 2024
Great service thanks a lot for being on time and the superb service that was provided superb service that was provided More
by waelesa1973
