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Carl Burger Dodge Chrysler Jeep RAM World

La Mesa, CA

4.6
2,194 Reviews
Please Call Us at 619-463-9321 Thank you for considering us for your automotive needs. We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you. Browse our new and used car inventory online, submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, Mopar auto parts, or auto repair and service, by using our contact form or by calling the number above. We have served customers from San Diego, National City, Escondido, Imperial Valley, and all over the greater La Mesa area.
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8355 Hercules Street

La Mesa, CA

91942

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Showing 2,194 reviews

December 06, 2023

The team we worked with was awesome . They went out of there way to make our deal work for us. More

by ibtony7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Aldulaimi
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Josh and the team were great! They helped me make my purchase within an hour the day before Thanksgiving. I was able to pick up the exact make and model I wanted. I would definite More

by crwarmington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Kareem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mierish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Aldulaimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Mallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

Horrible service! I was charged 220 for each problem they diagnosed. Very rude and didnt explain. Sales said I should only have to pay 220. Service said Sales didn More

by geezgurl619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
November 07, 2023

Dedicated sales department that worked hard to finish the deal. Very helpful and committed to making the customer happy More

by lhoff17
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Thiem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mierish
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

New car. Lots of issues. Broke down multiple times in rush hour traffic today in the middle of the road. Safety issue here. Check engine light on. New car? Re More

by kkanzel
Recommend Dealer
No
Employees Worked With
Jesse Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al, Jacob
Oct 27, 2023 -

Carl Burger Dodge Chrysler Jeep RAM World responded

Hi kkanzel...sorry this happened to you. I know its frustrating when something new, especially a car, has issues. We will do our best to remedy the situation and get you back your vehicle as quickly as possible. Things happen and I hope you can understand that we didn't build the vehicle but will do our best to resolve the problem you are currently experiencing. I'm not sure Jesse deserves a 1 star for something out of his control but that's just my opinion. Thanks for your patience and understanding while we work quickly to handle your concerns and repair your Jeep. Carl Burger Customer Concern Resolution Team

Oct 27, 2023 -

kkanzel responded

Jesse was initially quite helpful, however today he was supposed to speak with us about the issue, never returned the call and yet was standing right there in the sales office while I was talking to Guss (very helpful) about our frustration. We recognize you didnt build the car, but you are the dealer and thus the representatives of the brand and the quality you promote.

Oct 27, 2023 -

Carl Burger Dodge Chrysler Jeep RAM World responded

Not quite sure where the signals got crossed with you and Jesse today, but as his reviews show, he is one of out top employees and truly cares about his customers. I will make sure he picks up today where Gus left off. Like you stated we are representatives of our brand and we will work our hardest to make this right for you! We will be working diligently to rebuild your trust in your vehicle and our dealership! We are extremely grateful for your business! Carl Burger Customer Concern Resolution Team

October 24, 2023

Preston has always been accommodating for us. He has always been able to get us the car we are looking for and have nothing but great things to say about him and our experience. More

by dillanshrum24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

I purchased a gladiator rubicon from Carl burger and had a great experience. Their sales people (Daniel and Preston) worked with me to get me an awesome deal. 👌 More

by Jnoyolachavez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hackenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

The worst dealer in San Diego from service to the dealership it self they will rip you off lie and won't stand behind there products from purchase to service all they care about is how much money the More

by groutgenieman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barrett Pricor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rincon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Thiem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kachi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Carl Burger Dodge Chrysler Jeep RAM World responded

Sorry that you are so upset, but not sure who you are or what we did? Can you please let us know so we can fix your situation. Our goal is 100% customer satisfaction and we can't fix it if we are unaware of your concerns. Please respond accordingly and we will help resolve your frustration to the best of our ability. The Carl Burger Customer Satisfaction Team

October 04, 2023

Brandon was very aware of the vehicles on the lot and accommodated my requests with enthusiasm to ensure I was happy and expedited the buying process to the best of his ability to show respect for my tim More

by 3gdrywall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mierish
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Jesse was knowledgeable of Jeeps and friendly and best of all not pushy. Check out with Carl Burgers was fast. Sorry I don't remember the finance officer's name, however he was to cool and fast. More

by guizarfrank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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