Carl Burger Dodge Chrysler Jeep RAM World

THE ABSOLUTE BEST PURCHASE EXPERIENCE I’VE EVER HAD! I called first and Jesse took his time answering all of my questions which I felt good about. After our phone conversation I called him back and told I called first and Jesse took his time answering all of my questions which I felt good about. After our phone conversation I called him back and told him I was coming to see him. Once I arrived I was greeted with professionalism, and I did not feel rushed. Jesse explained the difference between all of the vehicles that I wanted to look at, and place them side-by-side so I could compare and contrast as well as get a good feel about what I wanted. Jesse never tried to put me in the vehicle he thought I should have, didn’t ask for any of my credentials like DL, income, or credit score he was simply present and attentive! Once I said I was ready then he moved forward with the business and everything went smoothly from them. When we ran into issues he provided me with options and when that didn’t work out, Jesse went above and beyond to get me the deal I wanted! Moreover, everything turned about better than expected and the finance manager, Brian, who is awesomely great at his job as well got my payment lower than originally quoted! I could go on and on about my phenomenal experience! This is my third Challenger and my goal was to go up a model each purchase and Jesse made sure that I got into and RT with a SUNROOF, BEAUTIFUL COLOR, (SMOKE SHOW GRAY) WITH AN AMAZING PRICE! I SINCERELY THANK YOU JESSE FOR PLACING IN MY DREAM CAR 🏎️💨💨! CARL BURGER DODGE CHRYSLER JEEP RAM WORLD IS THEE #1 CAR DEALERSHIP IN SAN DIEGO COUNTY AND I WOULD RECOMMEND ANYONE IN NEED OF A VEHICLE TO GO SEE JESSE AND THE REST OF THE TEAM!🫡💯 More

Gus and Josh were very helpful and a pleasure to work with. I would not hesitate to recommend them to my friends. with. I would not hesitate to recommend them to my friends. More

Excellent service both sale, and paper work cycle. They treat their customers right. Properly caring for all. They treat their customers right. Properly caring for all. More

Preston did a great job of following up and made sure l was taken care of. - scott was taken care of. - scott More

The staff was friendly and helpful from the moment I stepped onto the lot to the moment I left stepped onto the lot to the moment I left More

Kyle always takes care our Small Business. I was in and out in under 30 minutes. His entire staff made us feel more than welcomed. Great Customer Service!!! I was in and out in under 30 minutes. His entire staff made us feel more than welcomed. Great Customer Service!!! More

Sales and support staff were very patient and helpful during the process of selecting and buying our truck. during the process of selecting and buying our truck. More

This was by far the worst experience I have had with any business. I made an appointment to have my vehicle serviced as I am about to make a cross country trip while towing my camper back to the east coast. business. I made an appointment to have my vehicle serviced as I am about to make a cross country trip while towing my camper back to the east coast. My original complaints were shifting weird, leak to the front right side, and a high pitch whistle when hitting 55mph. With this I asked for a full bumper to bumper check on everything since I'm making this cross country trip. I get a phone call the following to be told that I have an exhaust leak and that should fix all my issues. I pay close to 2 grand in order to get this fixed. I pick up my vehicle a day later to find that every single one of my issues is still present as well as now im hearing a cranking sound when making a hard left turn. (Which was not there when I dropped it off) I drop the vehicle back off the following Monday to have them look at it again. They tell me to write down all of the issues I am complaining about since they couldn't remember what I said the first time. I sat all week without receiving a phone call about an update on my vehicle. I had to call them Thursday afternoon and had to wait while the service rep got an update from the mechanic. I wasn't in a rush since I figured they let me have the rental car since they messed up my service the first time. I was even told that they would take care of it. Now when I called for an update, they said that I have a transmission issue and my spark plugs are leaking. None of which were discovered from the first look, even though I complained of shifting issues and suggested a transmission issue. They then told me that they do not have a transmission guy available at this time and I would have to go somewhere else. So now I wasted 3 weeks to get an appointment somewhere and an additional 2 weeks trying to have the vehicle looked at to be told they can't do anything with it. I am supposed to be leaving in a few weeks and have now wasted 5 weeks and over 2k dollars on a supposive exhaust leak that I didnt even know about or complain about. On top of that, they made me pay for the rental while my truck was being looked at a second time even though they clearly messed up and were in the wrong. And lastly, when I picked up the truck the second time, all of a sudden my left brake/blinker stopped working. Not suggesting they manipulated it, but just saying it is quite odd that there was a new issue everytime I picked it up. Especially when they told me to my face that everything was good to go and in good condition. Worst experience ever. I will be sure to recommend that people absolutely avoid this place. More

I have bought my last 4 vehicles from Carl burger dodge and alway have had get service. and alway have had get service. More

Carlos was very professional, he helped us with a few issues we had after we had made our purchase without hesitation. For this reason I would highly recommend Carlos and Carl Burger. issues we had after we had made our purchase without hesitation. For this reason I would highly recommend Carlos and Carl Burger. More