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Coastal Kia
Wilmington, NC
6,007 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,007 reviews
August 04, 2026
I had no desire to buy a car that day. I was just looking. Ethan was pleasant and knowledgeable, answered all of our questions. I would 100% recommend coastal Kia and definitely Ethan. I was just looking. Ethan was pleasant and knowledgeable, answered all of our questions. I would 100% recommend coastal Kia and definitely Ethan. More
by kcrowley2
Verified Customer
August 04, 2026
Brian and Gary are excellent at there job. They make things easy and a pleasure to keep coming back. They make things easy and a pleasure to keep coming back. More
by deanna61061
August 01, 2026
This dealership absolutely sucks when it comes to dealing with warranties. They are nothing but a bunch of liars, very deceitful. I will never own another Kia as long as I live, and I will and have let other with warranties. They are nothing but a bunch of liars, very deceitful. I will never own another Kia as long as I live, and I will and have let others know to stay away from any Kia dealership. As a matter of fact they have been turned into the BBB. More
by sharonjtodd61
Employees Worked With
August 01, 2026
Everyone at Coastal Kia that I've worked with has always been super helpful and friendly. Every time I've had a great experience. They are fast and friendly and do great work! Thank you. been super helpful and friendly. Every time I've had a great experience. They are fast and friendly and do great work! Thank you. More
by joshsamd
Employees Worked With
July 31, 2026
Great overall experience, never felt pressure and straightforward. I would recommend them. Fifteen word minimum on this review is a bit much straightforward. I would recommend them. Fifteen word minimum on this review is a bit much More
by david@kingtidecrafted.com
July 31, 2026
I had an excellent experience at Coastal Kia, and Steve Kramer made the entire process easy and enjoyable. Steve was professional, knowledgeable, and never made me feel pressured. He took the time to answe Kramer made the entire process easy and enjoyable. Steve was professional, knowledgeable, and never made me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made sure I found the right vehicle for my needs. His honesty, patience, and friendly attitude really stood out. It's clear that Steve genuinely cares about his customers and wants them to have a great experience from start to finish. I highly recommend asking for Steve Kramer if you're shopping at Coastal Kia. Thank you, Steve, for making my car-buying experience such a positive one! More
by TAWANAJACOBS34
Employees Worked With
July 31, 2026
I had a great experience with Jacob and everything went smoothly until I spoke to Nick about the car warranty. He was very rude and couldn’t get straight to the point. Everything was great besides that! smoothly until I spoke to Nick about the car warranty. He was very rude and couldn’t get straight to the point. Everything was great besides that! More
by juliabarn
Employees Worked With
July 30, 2026
Nc safety inspection done asap, in and out in less than 20 minutes, great team here 20 minutes, great team here More
by danny t12475
Employees Worked With
July 30, 2026
Everyone is very attentive and friendly. We had a good experience working with Chad with the purchase of our used Kia Seltos. We had a good experience working with Chad with the purchase of our used Kia Seltos. More
by CATHYBRUZDZINSKI
July 29, 2026
Jacob was great, very informative and helpful. It was a great experience with coastal Kia! It was a great experience with coastal Kia! More
by noranhp44
