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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.9
2,522 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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2120 Chapman Rd

Chattanooga, TN

37421

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Showing 2,522 reviews

December 29, 2023

I am very satisfied with the service offered by Kevin Cerqueira , extremely professional and helpful with all my questions and concerns. More

by Karla Columbie
Recommend Dealer
Yes
Employees Worked With
KEVIN CERQUEIRA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Karla, Providing stellar service is so important to us here at Crown Chrysler Dodge Jeep Ram of Chattanooga and we are glad that Kevin's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was extremely professional and helpful with all of your concerns and questions. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. Congratulations on your new vehicle- behalf of the entire team!

November 03, 2023

Zero stars - it takes me a lot to write a bad review and this is warranted. This dealer damaged our car and then would not take responsibility for the damage done nor come to a compromise. Several times the More

by kkstocker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charly Gentry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Angland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Shultz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Gagnon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Blevins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes - Service Manager
October 12, 2023

My new 2024 Dodge Hornet GT is awesome. Great buying experience with the assistance of salesman Terry Robey. I traded my 2017 Dodge Ram 2500 Hemi and got a great trade value for it too! More

by Sprinttb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Sprinttb responded

I verify this is what I wrote.

September 23, 2023

Our experience overall was exceptional, I absolutely love my new Dodge Charger and will definitely do business here in the future. More

by Kendinunley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Lowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Reagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Osmino
August 29, 2023

Super helpful dales person makes sure you are helped throughout the entire sales process and afterwards also More

by amelungnoah7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Super helpful dales person makes sure you are helped throughout the entire sales process and afterwards also More

by amelungnoah7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Gabe Jones was great and was able to get us a car we loved for a good price. More

by Charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Terry did a great job with my trade in and used purchase! We will definitely be back again! More

by Leesnell91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Loftin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023

Jacob Buckner made the purchase the process smooth and easy. He explained everything went as planned. More

by Tbuckner94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Reagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Buckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023

Manny was exceptional, genuine, professional, polite! So appreciative of all his efforts, may God continue to bless him! More

by Shelmeldabeckwith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Loftin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Ospina