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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
6,953 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 6,953 reviews

May 18, 2023

I'd pass on DCH Wappingers Toyota. They dropped the safety mechanical ball with a truck I purchased from them. The mileage was 295 miles more than how they listed the title. The batter More

by PATRICIANYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daryl Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

May 19, 2023 -

PATRICIANYS responded

Id like to remove my complaint because the finance gentleman worked with me to resolve the misunderstanding. The issue is resolved. I'll be receiving a check early next week. Thank you for your diligence and efficient efforts. I want to wish the young many more sales!!

Helpful
May 18, 2023

Dont care are dismissive. Dont take notes specifically asked about. Were not prompt at checkout and failed to do inspection. More

by ndell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Generally
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May 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

Helpful
May 18, 2023

Was a great experience. Would definitely recommend. Excited for our future truck and the Memories we will make :) More

by Baschster@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with our team. We are so glad that everyone was so helpful during your visits!

Helpful
May 18, 2023

Your the best best dealership to do business with your service is very concerned about your needs as well as your vehicle. More

by Louaponessi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

DCH Wappingers Falls Toyota responded

We're so glad to know that our team was so helpful with your needs. Thanks for sharing your kind remarks.

Helpful
May 18, 2023

Mathew was totally professional and polite. I have no issues driving into DCH. I appreciate being able to wait in a relaxing setting. More

by PMENDOLIA51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We appreciate your positive feedback.

Helpful
May 17, 2023

Everyone was polite and Matthew explained things clearly. Car was done in a reasonable amount of time. More

by nancyholmesdoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We appreciate your positive feedback.

Helpful
May 16, 2023

Avi was the best! He made sure that we were satisfied and properly taken care of. More

by Sunkissedb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi
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May 16, 2023 -

DCH Wappingers Falls Toyota responded

We're so glad to know that Avi was so helpful with your needs. Thanks for sharing your kind remarks.

May 17, 2023 -

Sunkissedb1 responded

Very good service

Helpful
May 16, 2023

Great. Except when using blade to replace inspection sticker they cut the side panel next to windshield leaving minor hole gashes. Please be more cautious a More

by ED_JOHNSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat M. He was great not sure who worked on car though.
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May 16, 2023 -

DCH Wappingers Falls Toyota responded

Mr. Johnson, thank you for taking the time to complete a review. I am sorry to hear we damaged the trim around your windshield. Please accept our apology. Next time you are in for service we will take a look to see what can be done to repair the damaged molding. Regards, Lee Burns, General Manager

Helpful
May 16, 2023

He provides great customer service , is honest and listens to customers concern. He is an asset to wappinger Toyota More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We appreciate your positive feedback.

Helpful
May 16, 2023

Service was speedy considering it was pretty busy. The young lady that serviced our 4 Runner was very informative and friendly. Definitely taking our vehicle there again. More

by Bylal78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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May 16, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

Helpful
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