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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
7,990 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,990 reviews

July 19, 2025

I didnt like that you guys started to charge me $40 ! ! Just to rotate my tires especially when you have it up on the lift anyway! Other places do ut for free when i get oil changes at Monro or Mavis. More

by STRETCHFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 19, 2025

I had a great experience. Everyone was very knowledgeable and patient. DCH cared about our time and ensured we were not waiting around during the process. I am happy to contin More

by Rekeeda Parker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your great experience! We’re glad to hear our team was knowledgeable, patient, and respectful of your time. It means a lot to us that you’re happy to continue doing business with DCH. We look forward to serving you again!

July 19, 2025

Good place to buy new and used car and suv they are straight to the pont. More

by Gill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re glad you found us to be a straightforward and reliable place to buy both new and used vehicles. We appreciate your support and look forward to helping you again!

July 18, 2025

Work was performed in a timely manner and cost was right at estimate . My truck rides nice . Nice job . More

by BONESAWSRDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear the work was completed on time, within the estimated cost, and that your truck is riding smoothly. We appreciate your trust in us and look forward to helping you again in the future!

July 17, 2025

Professional and quick service. Walked in to look at a vehicle and within an hour walked out with what I wanted More

by CRAIG.HERMAN5
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re so glad to hear you had a quick and smooth experience and were able to drive away with the vehicle you wanted. Your satisfaction is our top priority, and we appreciate you choosing us!

July 16, 2025

Very pleased with my interaction with Melissa and dealership. She is very personable, informative and no pressure to sell, and felt very comfortable with her. A true asset to your business, and if I More

by GARDEN0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that Melissa made your experience so comfortable and positive. She truly is a valued member of our team, and it’s wonderful to know her approach left such a great impression. We're glad you're enjoying your "new" Tundra—Toyota reliability is definitely something to count on! We appreciate your support and any referrals you send our way. Thanks again from all of us at DCH!

July 15, 2025

Hannah Kibbe showed me how I could use my $25 certificate. I had ordered touchup paint for my Toyota and when I picked it up in the parts department, I went to the counter to pay for it with the More

by Fred.fredean
Recommend Dealer
Yes
Employees Worked With
Hannah Kibbe
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Jul 15, 2025 -

DCH Wappingers Falls Toyota responded

Fred, thank you for sharing your experience! We're glad to hear that Hannah Kibbe was able to assist you in using your $25 certificate and that the team took the extra step to make it right. We appreciate your patience and are happy everything worked out in the end. Thank you for choosing us—we look forward to assisting you again in the future!

July 15, 2025

My encounter with everyone was so pleasant. The sales rep Joe did a phenomenal job getting the car I requested and helping me stay within budget. More

by LBERRIOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The people I worked with are not listed here
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Jul 15, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear your experience was pleasant and that Joe was able to help you find the right car while staying within your budget. We truly appreciate your support and hope you enjoy your new vehicle!

July 15, 2025

I feel like I didn’t have to wait three hours for them to recalibrate the issue on a brand new car. More

by TEDALDIF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 15, 2025

DCH Wappingers Falls was an easy dealership to work with. I felt the negotiations went smoothly More

by EDERMER
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that your experience at DCH Wappingers Falls was smooth and that the negotiation process was easy. We appreciate your support and hope you enjoy your new vehicle!

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