DCH Wappingers Falls Toyota

Loving our Tacoma! Chris was an awesome guide. Jaimie made the process painless. Thanks guys! Chris was an awesome guide. Jaimie made the process painless. Thanks guys! More

The staff are very professional and friendly. They provide updates as needed. They ensure that all services are completed in a timely manner. They provide updates as needed. They ensure that all services are completed in a timely manner. More

Matt Rivera is the best service agent. I come all the way from white plains just to have my car serviced by him. He is honest and trustworthy so I go where he is. I come all the way from white plains just to have my car serviced by him. He is honest and trustworthy so I go where he is. More

I was somewhat pleased with this dealership, but not entirely. There were many issues with regard to operating this new vehicle that were left unexplained. But at least I have a phone number to call w entirely. There were many issues with regard to operating this new vehicle that were left unexplained. But at least I have a phone number to call with questions. The biggest problem was this. There was a terrible mix up in registering with the NYS Dept. of Motor Vehicles (DMV). I was not informed that I would need to contact my insurance company before the dealer's rep could speak to them about transferring my insurance policy in order to complete the DMV registration. I received a vague call from the salesman that there was a problem. But this call was made on a Saturday, when my insurance company is closed. This was also the day before my appointment to pick up my new Toyota. Even though I asked, I was given no satisfactory explanation as to why I was not told to phone my insurance company to allow the dealership to complete the DMV registration. The dealership had plenty of time to tell me to call, since I gave them a $500 deposit one and 1/2 months prior to the day they tried to complete the DMV registration. It would have been nice to receive my new Toyota without a hassle. Especially because I did not finance. I paid in full on the delivery date. More

WAS TOLD A VEHICLE WAS IN STOCK DROVE THERE TO SEE IT IT WAS NOT THERE, CALLED THERE SEVERAL SEVERAL TIME, NO RETUN CALLS, THE VEHICLE WHEN THEY FINALLY GOT IN THE PARTICULAR VEHICLE I WAS INTERESTED, IT WA WAS NOT THERE, CALLED THERE SEVERAL SEVERAL TIME, NO RETUN CALLS, THE VEHICLE WHEN THEY FINALLY GOT IN THE PARTICULAR VEHICLE I WAS INTERESTED, IT WAS PRICED WAY OVER RETAIL.SAME VEHICLE AT ANOTHER TOYOTA DEALER, WITH THE SAME MILEAGE WAS $3,000. LESS. More

Service is excellent. Truly appreciate the support from your team and your staff in this Matter Truly appreciate the support from your team and your staff in this Matter More

Very friendly sales staff. Answered all my questions and had very fair pricing. Will recommend this dealer to others. Answered all my questions and had very fair pricing. Will recommend this dealer to others. More

Took care of a simple problem with the heated seats. Fixed the problem and I’m happy with the results. Just fine work. Fixed the problem and I’m happy with the results. Just fine work. More

Service is excellent . everyon does an excellent job.i couldn't be more pleased.i was in & out quickly! everyon does an excellent job.i couldn't be more pleased.i was in & out quickly! More

Excellent sales staff made 100% car was completely ready to be delivered thank you very much for everything to be delivered thank you very much for everything More