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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,751 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,751 reviews

January 26, 2025

Overall a great experience getting my car serviced at DCH toyota service center. Everyone I dealt with, from service writers to technician were pleasant and thorough. More

by MARKAE16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so glad to hear that your experience at DCH Toyota Service Center was great. Our team works hard to provide excellent service, and it's fantastic to know that we met your expectations. We look forward to assisting you again in the future!

January 24, 2025

Thomas was very professional, efficient and he provided great customer service experience. I would highly recommend Thomas! More

by Onebacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Thomas provided you with such a great customer service experience. We’ll be sure to pass along your kind words to him. We truly appreciate your recommendation and look forward to serving you again in the future!

January 24, 2025

Always friendly, courteous and professional. Im always kept apprised of each step of my car's maintenance. Great service! More

by woolleylady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re so glad to hear that you’ve had a positive experience with our team and that you feel well-informed throughout your car's maintenance. We truly appreciate your trust and look forward to continuing to provide great service!

January 24, 2025

Overall great experience with sales Kurt and staff. Make purchase quick, easy and great deal on my vehicle and trade in. More

by Jon.O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for sharing your experience! We're thrilled to hear that Kurt and the team made your purchase quick and easy, and that you got a great deal on both your vehicle and trade-in. We truly appreciate your business and are so glad you had a great experience with us!

January 24, 2025

Friendly, helpful, clean, nice people! Great service… always a happy customer! Everyone there a pleasure to speak with! More

by DW36K0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words! We're thrilled to hear that you had a great experience and felt well taken care of. It’s always a pleasure to have happy customers like you, and we truly appreciate you sharing your positive feedback!

January 24, 2025

The service was prompt and the work performed was communicated promptly. All team members were polite, friendly and answered any questions I had. More

by khdcpa
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jan 25, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our team. We strive to provide prompt service and clear communication, and we appreciate you taking the time to share your feedback. We look forward to serving you again!

January 23, 2025

He was very professional and explained everything thoroughly. Worked to get me the best deal More

by GMMB1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear that you had a great experience and that everything was explained clearly. Our team always strives to get the best deal for our customers, and we’re happy that we could meet your expectations. We appreciate your feedback and look forward to assisting you again in the future!

January 23, 2025

Courteous and professional. Answered all my questions. Went above and beyond to make us satisfied with our purchase More

by MYMACMIND
Recommend Dealer
Yes
Employees Worked With
Joseph
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Jan 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that our team was able to answer all your questions and go above and beyond to ensure your satisfaction. Your feedback means a lot to us, and we truly appreciate you choosing us for your purchase. If you need anything else, we’re always here to help!

January 22, 2025

Poor service. We came in for an oil change and tire rotation and BOTH front hub caps were not properly re-secured. One pothole or speed bump and we would have los More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

January 22, 2025

This is the best Car Dealership in America! I purchased my first car last Saturday and I was treated like Royalty! Everything and Everyone was excellent! All details were explained in their ent More

by CCRIDER1022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEFON KHAN
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Jan 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the glowing review! We're thrilled to hear about your excellent experience, and it's wonderful to know this is your second car with us! We truly appreciate your trust and are so glad you're happy with your purchase and the service you received. Enjoy your new car, and we look forward to continuing to serve you in the future!

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