DCH Wappingers Falls Toyota

Great service and quick. I love my toyota very very much. Good car and great job working with Mike and so far first service was fine. much. Good car and great job working with Mike and so far first service was fine. More

Great service. My vehicle was ready after an oil cjange and Tire rotation within 45 minutes of arrival. We appreciate the friendly service representative. Will consider purchasing my next vehicle from DC and Tire rotation within 45 minutes of arrival. We appreciate the friendly service representative. Will consider purchasing my next vehicle from DCH. More

Bought wife a car there a little over a month ago.Powerwashed car using wide angle setting.Paint came off car .My friend who witnessed this couldn't believe it.Wife took car to dealership was gi ago.Powerwashed car using wide angle setting.Paint came off car .My friend who witnessed this couldn't believe it.Wife took car to dealership was given corporates number.Contacted corporate who told me the service manager stated it was caused by environmental factors and not a defect in the paint.Was told by corporate that there trained to be able to determine this.Stated if that's the case they should be able to prove that with a training certificate. Corporate then stated I dont know if they were trained.Was told they wouldn't cover damage..if not rectified by dealership I will be seeing them in small claims court ..Oh and dch if you see this you better present the training certificate showing you are actually trained in being able to make a determination when in actuality its impossible to do so.And my witness will be there..I have bought many very expensive Toyotas through the years there top of the line limited 4runners and in 2019 a platinum sequoia. Was it because my wife purchased a lower end corrola?And do you always insinuate customers are lying as you had done in this instance? Done with this dealership and now Toyotas in general as they don't stand behind there products.. We shall see you in small claims court soon.. More

DCH has made this a painless experience. Alexis was very efficient and personable. Your facility was clean which is important to me. I have been mostly homebound during the pandemic so it’s a big step for m efficient and personable. Your facility was clean which is important to me. I have been mostly homebound during the pandemic so it’s a big step for me to go out and interact in an enclosed area. Thanks for making this so doable. More

Great experience. Salesman was informative, respectful, and patient. I would recommend this dealership to anyone who is looking for a vehicle. I felt I was well informed before making commitment. There and patient. I would recommend this dealership to anyone who is looking for a vehicle. I felt I was well informed before making commitment. There was no pressure. Very much appreciated. More

I have been with DCH Toyota for many years and several cars. Their service is prompt, efficient and reliable. Service is explained thoroughly and I am confident in the work they do. cars. Their service is prompt, efficient and reliable. Service is explained thoroughly and I am confident in the work they do. More

We have been customers of DCH for a number of years. We try to stick to one service rep Evin because he provides us with excellent service and accommodates us with the appointment schedules... try to stick to one service rep Evin because he provides us with excellent service and accommodates us with the appointment schedules... More

All in all, I am very pleased with the service at DCH WF Toyota. I do feel for this service (60,000 mi), I should have been advised to wait and see if more work needed to be done after the routine check. Toyota. I do feel for this service (60,000 mi), I should have been advised to wait and see if more work needed to be done after the routine check. The additional 2 hours after 2+ hours caused some inconvenience. Next service I will wait. More

Been a customer of this Toyota location for over 40 years. This visit with Alexis Dominick as our service rep was excellent. She went above and beyond our expectations. Very happy! years. This visit with Alexis Dominick as our service rep was excellent. She went above and beyond our expectations. Very happy! More

Josh was an amazing sales man and made the whole experience for me and my sister easy going! We purchased two cars that day! We will be letting everyone know to go see josh experience for me and my sister easy going! We purchased two cars that day! We will be letting everyone know to go see josh More