
DCH Wappingers Falls Toyota
Wappingers Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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My rep Jason new why I was there and what product we had agreed upon. Set my wait expectations and explained all when done. agreed upon. Set my wait expectations and explained all when done. More
my comments: too expensive and very long wait (over 90 my comments: too expensive and very long wait (over 90 mins) for a oil change and tire rotation. $100 for oil change and filter(ouch). I can not r my comments: too expensive and very long wait (over 90 mins) for a oil change and tire rotation. $100 for oil change and filter(ouch). I can not recommend DCH Toyota in Wapp Falls, NY More
The customer service at this dealership is impeccable. I will never take my vehicle anywhere else. The prompt service, constantly updating the customer on what’s going on. Easy to contact. You can’t go wron will never take my vehicle anywhere else. The prompt service, constantly updating the customer on what’s going on. Easy to contact. You can’t go wrong with DCH Toyota Wappingers More
I was early but, took me right away. Clean waiting room and excellent service and staff. and excellent service and staff. More
I appreciate the fact that the prices were on the vehicles. The sales person explained everything to me about the car. vehicles. The sales person explained everything to me about the car. More
Less than a month in, we had to bring the car back TWICE. Once because of the brakes (they needed to be replaced but the dealership only shaved them down) and another because of a simple computer service upd Once because of the brakes (they needed to be replaced but the dealership only shaved them down) and another because of a simple computer service update that took nearly a week to get back. They had to send it out to a different dealer and it was finished within the hour but we didn’t get it back for another day and a half! We had the car home for about 15 days before our first payment was even due! The service techs were nice, and courteous however it took them so long for the turn around. You would think after only having the vehicle home for two weeks they would speed it up a little. Also, for it being a new to us vehicle, we expected not to have brought it back in for service until the first oil change, not twice within the first month of owning it! We then decided to go to a different Lithia dealer for our scheduled oil changes to be told the car needed four new tires. This is now three months of owning the car. We were told at the point of purchase that they changed the tires before we drove it off the lot. So what’s the truth here?? Disappointed because the sales and finance team really were great to work with. Unfortunately we will be taking our services to a different Lithia dealer. More
Always an awesome experience! 20 years of using this dealership. They always go out of their way to help you and get you in a vehicle that works for you dealership. They always go out of their way to help you and get you in a vehicle that works for you More
Everyone at the dealership was Very understanding and helpful and made the car buying situation as least stressful as they could! helpful and made the car buying situation as least stressful as they could! More