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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,747 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,747 reviews

December 17, 2021

My rep Jason new why I was there and what product we had agreed upon. Set my wait expectations and explained all when done. More

by Carmenjcarrozza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Jason!

December 16, 2021

my comments: too expensive and very long wait (over 90 my comments: too expensive and very long wait (over 90 mins) for a oil change and tire rotation. $100 for oil change and filter(ouch). I can not r More

by andyrybak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexis Dominick
Dec 20, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

December 13, 2021

The customer service at this dealership is impeccable. I will never take my vehicle anywhere else. The prompt service, constantly updating the customer on what’s going on. Easy to contact. You can’t go wron More

by MIKE.VANHOUTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Alicia Verven, Alexis Dominick
Dec 14, 2021 -

DCH Wappingers Falls Toyota responded

Mike, thank you for taking the time to provide such great feedback! It's a pleasure to know our team could assist you and provide you with outstanding service.

December 13, 2021

They were really nice,hepled me alot,stuff was good,thanks to them for choosing sienna More

by Navdeep singh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sweeney
Dec 14, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 12, 2021

I was early but, took me right away. Clean waiting room and excellent service and staff. More

by Carl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 11, 2021

I appreciate the fact that the prices were on the vehicles. The sales person explained everything to me about the car. More

by MARSMORR1243
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 11, 2021

Consistent quality service. The representative was able to keep the price of the struts at previous price quote. More

by RCMP1213
Recommend Dealer
Yes
Employees Worked With
I do not remember her name
Dec 13, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership and we hope to see you again soon!

December 11, 2021

Less than a month in, we had to bring the car back TWICE. Once because of the brakes (they needed to be replaced but the dealership only shaved them down) and another because of a simple computer service upd More

by PKUCZYRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kieth
December 10, 2021

Always an awesome experience! 20 years of using this dealership. They always go out of their way to help you and get you in a vehicle that works for you More

by VANVOORHIS.DEANNA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel
Dec 13, 2021 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and your loyalty to our dealership over the years!

December 10, 2021

Everyone at the dealership was Very understanding and helpful and made the car buying situation as least stressful as they could! More

by KGASPERETTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deana Bilyou
Dec 13, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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