DCH Wappingers Falls Toyota - Service Center

Our family have been customers for many years. Our experience with sales and service has always been enjoyable. Our experience with sales and service has always been enjoyable. More

Service was wonderful. They took care of me promptly and my assigned agent made me want to come back again when the time is needed They took care of me promptly and my assigned agent made me want to come back again when the time is needed More

Kevin and Avi were such a blessing in my life. Thank u guys at this very difficult time. Patience of a Saint! Thank u guys at this very difficult time. Patience of a Saint! More

Communication issues between departments. It was not a pleasant experience. Once I recieved the the vehicle I had to go back numerous times the vehicle is fine the dealership has issues. It was not a pleasant experience. Once I recieved the the vehicle I had to go back numerous times the vehicle is fine the dealership has issues. More

No negotiation whatsoever, hidden costs, sold me a car that's leaking oil and doesn't really care. that's leaking oil and doesn't really care. More

Just great. No problems. In and out quickly. Reliable and dependable. Everything was great. Have a nice day. No problems. In and out quickly. Reliable and dependable. Everything was great. Have a nice day. More

This is my second time at this dealership and I still think they are fantastic@ think they are fantastic@ More

The staff was friendly and I formed me about every step of the service; with both a video and documentation of service being provided. It was all conducted in a timely manner. of the service; with both a video and documentation of service being provided. It was all conducted in a timely manner. More

They were very friendly, helpful, and kept me up to date on all the needs of my vehicle during its service. on all the needs of my vehicle during its service. More

I had a 10am appointment for my oil change. I was told when I made the appointment, that it would be about 30-45 minutes and I could stay at the dealership to wait. Upon arrival, I checked in. I was told when I made the appointment, that it would be about 30-45 minutes and I could stay at the dealership to wait. Upon arrival, I checked in. After about 30 minutes, I was told that it would be another hour. In the end, my vehicle was not done until 12:50pm, just shy of 3 hours after my appointment. I will NEVER come back. This was disrespectful of my time and completely unacceptable. There wasn’t even an apology and I was not the only person experiencing this…many others just took their vehicles and left. I wish I had instead of wasting 3 hours of my time. More