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DeNooyer Chevrolet
Colonie , NY
8,202 Reviews
For many years the DeNooyer Family has been servicing generations of customers with all of their automotive needs. Starting in 1943 with my grandfather, Jerry, in Kalamazoo, Michigan, the DeNooyer Family strives for customer satisfaction by treating every customer sincerely and fairly. Employees' morale plays a large part in this process. Our business was founded on honesty and integrity and we extend that to our employees as well as our customers. Some of our sales employees have been with us for over 25 years, learning more about the industry, community, and our customers' needs every day. Our service and body shop technicians and parts personnel are no different. Over the past 35 years, our technicians have serviced hundreds of thousands of vehicles. We have some technicians that have been with us for almost 30 years. They know some customers' vehicles better than their own. Working on your vehicle to them is like working on their own. Safety comes first! They pride themselves on making sure the job is done right the first time. It is because of this, that generations of customers send their vehicles to DeNooyer Chevrolet for all of their servicing needs.
My responsibility at the dealership is to make sure my family traditions hold true. Nothing is more important to me and my "family" than knowing that everyone that walks into DeNooyer Chevrolet has left 100% satisfied 100% of the time. I accept this challenge and hope that I am as successful in doing so as my father and grandfather were. I want to extend my sincere thanks for allowing my family to care for your family's automotive needs and look forward to the next generations' needs as well.
Sincerely,
Joel DeNooyer
Get the DeNooyer Chevrolet Assurance!
•World Class Customer Experience
•Professional and friendly sales staff paid on customer satisfaction, not profits
•Large selection of New and Pre-Owned Vehicles
•Market Based Pricing
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,202 reviews
August 17, 2020
The whole process and team was great from start to finish. Everyone was so pleasant and helpful and they got everything done for me in record time. finish. Everyone was so pleasant and helpful and they got everything done for me in record time. More
by REBECCA.DILLON
Verified CustomerEmployees Worked With
August 17, 2020
The whole team was a pleasure to deal with. Great customer service from all, especially Bob Neet. Bob even picked me up from home, as I had no vehicle. customer service from all, especially Bob Neet. Bob even picked me up from home, as I had no vehicle. More
by Meg123
August 15, 2020
Great customer service as always and never have much of a wait. Would never go anywhere else for a car or service. A pleasure to do business with. wait. Would never go anywhere else for a car or service. A pleasure to do business with. More
by swanteck63
Employees Worked With
August 13, 2020
Not happy with the service department. I am a longtime customer with many purchases. I tried speaking with upper management for a resolution. I was told they were not available. customer with many purchases. I tried speaking with upper management for a resolution. I was told they were not available. More
by JDOLINSK
August 13, 2020
They were very nice and honest through out the sales process.Would recommend this dealer to my friends and relatives .They had a good selection of trucks process.Would recommend this dealer to my friends and relatives .They had a good selection of trucks More
by fire182
August 13, 2020
I have had numerous issues with this dealer regarding communication and paperwork. I am a return customer. Emailed Joel DeNooyer 2 x . No response as of today. Communication among employees is terrible. communication and paperwork. I am a return customer. Emailed Joel DeNooyer 2 x . No response as of today. Communication among employees is terrible. More
by ANNEW
Employees Worked With
Other Employees :
Jessica Paquin, Bree Scott
August 12, 2020
rushed I felt rushed at the end of the sale granted it was very hot outside at the time the next morning i found a tiny dent in the drivers door called sales I felt rushed at the end of the sale granted it was very hot outside at the time the next morning i found a tiny dent in the drivers door called sales they put me through to service service had made contact Collision, who made me feel like i was bothering them they told me i could have it fixed for 100 bucks,, WHY should I have to pay for that More
by CRUSS10
August 11, 2020
Bought a new truck on July 23, picked up .aug 8 due to manufacturing defect. Was getting a little worried. Was in contact with my salesman the whole time. But when I went to contact owner Joel Denoyer he manufacturing defect. Was getting a little worried. Was in contact with my salesman the whole time. But when I went to contact owner Joel Denoyer he never responded. As a 3 time repeat costumer. And no compensation for waiting to pick up a 60k truck. More
by ANTHONYCAREY5
Employees Worked With
Other Employees :
Joe from technical department was very helpful. When showing me the truck features.
August 11, 2020
Walked in, test drove a truck, walked out in about 5 hours with the truck I wanted for a price that was pretty close to my price point. Dave was great, the finance team was great. Good place to buy. hours with the truck I wanted for a price that was pretty close to my price point. Dave was great, the finance team was great. Good place to buy. More
by Greive23
August 11, 2020
Internet scheduler Ashley did a great job working with me to schedule an appointment for a specific truck and got me in contact with Dave in Sales. Dillon helped me with the insurance company, and Armand wit to schedule an appointment for a specific truck and got me in contact with Dave in Sales. Dillon helped me with the insurance company, and Armand with final paperwork and explaining how the options work on the truck. I felt Mike in finance could have gotten a better interest rate by not using GMAC. More
by CDODGE6877
