Ferman BMW

Mario took the time to answer all my questions and did multiple car inspections over the course of 4 or 5 phone calls before I drove from Sarasota to Ferman’s Palm Harbor dealership location. Mario also multiple car inspections over the course of 4 or 5 phone calls before I drove from Sarasota to Ferman’s Palm Harbor dealership location. Mario also sent several additional photos of the targeted BMW in response to my questions. I was impressed by his in depth knowledge of the model BMW I sought and eventually purchased. More

Wonderful experience with Cesar! On time, thorough, efficient and followed up to confirm everything was good and if anything was further needed a few days after my service. Excellent experience! efficient and followed up to confirm everything was good and if anything was further needed a few days after my service. Excellent experience! More

My car was still under warranty. Kyle the ship foreman found the issue. Problem solved! Kyle and Sal are great to work with. Highly recommend,! found the issue. Problem solved! Kyle and Sal are great to work with. Highly recommend,! More

My service was done in a timely and professional manner. I bought 4 new tires and had an alignment. The Ferman price was competitive and my tires were in stock. Nick Hawk always keeps me informed and makes I bought 4 new tires and had an alignment. The Ferman price was competitive and my tires were in stock. Nick Hawk always keeps me informed and makes my service experience enjoyable. More

Excellent, courteous, knowledgeable, and professional. Highly recommend. When my wife is in the market for another car, this will be my first stop. Top notch. Highly recommend. When my wife is in the market for another car, this will be my first stop. Top notch. More

Not helpful, too expensive and good luck getting someone on the phone to schedule or get a call back. There are never enough loaners to assist. Second BMW and last. Breaks down everywhere - transmission, en on the phone to schedule or get a call back. There are never enough loaners to assist. Second BMW and last. Breaks down everywhere - transmission, engine light and more. More

Ty you Scott Simpson and scott the finance mgrI was Ty you Scott Simpson and scott the finance mgr I was treated with much respect . Scott was and amazing experience. Very profesional and attention to Ty you Scott Simpson and scott the finance mgr I was treated with much respect . Scott was and amazing experience. Very profesional and attention to detail. Love my new vehicle . I will be recommending ferman to all my friends and family. Thank you guys for all the hard work.. More

I cannot rave enough about my experience at Ferman BMW. Rosie was incredible and went to bat for me. She worked the deal that I was looking for! I found the process very easy and was truly impressed wit Rosie was incredible and went to bat for me. She worked the deal that I was looking for! I found the process very easy and was truly impressed with this dealership. This is my 3rd BMW purchased in the area, but my 1st from this dealership. It will likely not be my last if they continue to provide this level of service! More

One advisor was working. Rest were just sitting by their desks. Came to have an oil change. With a schedule appointment. People were coming, but advisor was multitasking. He looked upset and overwhelmed. desks. Came to have an oil change. With a schedule appointment. People were coming, but advisor was multitasking. He looked upset and overwhelmed. More

Awesome Service.However, I hate the fake news service Awesome Service. However, I hate the fake news service report to try to get people to buy more. As if a battery is not enough at $500. Your tech reco Awesome Service. However, I hate the fake news service report to try to get people to buy more. As if a battery is not enough at $500. Your tech recommendations of about $9000 is stupid! It is called pressure sales and I hate it!! And your computer even wanted to charge me for a complimentary car wash.... What's with that?? More