Ferman BMW

Smooth and easy buying process Easiest and least stressful car buying experience I've ever had. Very relaxing environment. Staff was very friendly knowledgeable especially Mary Kell Easiest and least stressful car buying experience I've ever had. Very relaxing environment. Staff was very friendly knowledgeable especially Mary Keller who I dealt with through the majority of the process. Definitely would highly recommend Ferman BMW to anyone. More

Gary Mack 10/10 customer service. I did not get the monthly rate that I wanted, nor did I pay for the car what I wanted, heck nor did I get what I wanted for a trade. With all that sai I did not get the monthly rate that I wanted, nor did I pay for the car what I wanted, heck nor did I get what I wanted for a trade. With all that said, Gary Mack’s customer service skills are 2nd to none. He has a very non car dealer approach to his customers, and you feel more like a friend than customer. Everyone at Ferman BMW sales made the buying experience 3rd this year a fun and relaxed experience. I do not mind paying a little extra, as in return I get ten fold better customer service experience. Post purchase is where sales falls short, but not in this case. Gary made sure to text and reply to any and all concerns. When I came back Monday with some minor issues, we laughed it off and he was working with service to address all my issues. With this type of customer service price can’t get me to switch dealers! Also, why this is a review about Gary, I don’t want to forget how amazing Jamie and Steven from service were the following Monday. 10/10 across the board for Ferman BMW!!! More

Robert has great knowledge of BMW’s and very passionate about the cars. I think he is a great person, honest and would make a great manager as he can impart has great knowledge of BMW’s and very passionate about the cars. I think he is a great person, honest and would make a great manager as he can impart the passion about the cars to newer salesman. More

Great experience Just bought a 2013 335i. Car is perfect inside and out. Got a fair price and a fair amount for my trade. The dealership is clean with nice amenitie Just bought a 2013 335i. Car is perfect inside and out. Got a fair price and a fair amount for my trade. The dealership is clean with nice amenities. Go see Scott at Ferman bmw if you’re in the market for a like-new bimmer. More

Pleasantly surprised I just moved to the area & took my BMW in to Ferman for its very first service. I was pleasantly surprised by how friendly and accommodating every sin I just moved to the area & took my BMW in to Ferman for its very first service. I was pleasantly surprised by how friendly and accommodating every single employee was. My service advisor, Jimmy, was very knowledgeable and took great care of me and my car. I will be happy to use this dealer for all my service needs in the future! More

Excellent Experiance at Ferman BMW Finding the perfect car can be frustrating at times & I did a lot of searching and homework on the perfect car for me. I must say that I finally found Finding the perfect car can be frustrating at times & I did a lot of searching and homework on the perfect car for me. I must say that I finally found the perfect car with performance, drivers experience, technology & luxury all rolled into one at Ferman BMW in Palm Harbor Florida. The service was excellent to say the least thanks to Robert Chodorowski, Stone Quevil, & Scott In Finance. Before I went to Ferman BMW I was about to Purchase a Chevy Camaro Convertable ZL1 in nightfall grey at Gordon Chevrolet where I made them a generous offer and was going to give $1,00.00 down and told them I was waiting for money to come in. I wanted to test drive the vehicle and was told I couldn’t because the roads were wet. After leaving Gordon Chevrolet I got an e mail from them to come in and work out the numbers. The sales person called me and told me that the girl wasn’t supposed to contact me and proceeded to tell me that when the money comes in then we will talk I found that very degrading & Unprofessional. The next day I went To Ferman and drove a M550i which had 6,000 miles on it, until they showed me a new BMW M550i X Drive in Frost White It grew on me That Monday I put down a deposit and we worked the numbers were we were all happy and I am thrilled with my New Car. They made the experience such a pleasure and gave my the run down on all the features. I recommend Ferman BMW not 100 % But 150%. They were absolutely amazing. Thank You Ferman BMW Sinecerly Adam Laufer More

Great service always One dealership I will use. Thanks for the great service. Everyone is courteous and professional. Just worked with Cesar in service and he was excell One dealership I will use. Thanks for the great service. Everyone is courteous and professional. Just worked with Cesar in service and he was excellent More

Excellent Sales Advisor If you ever visit BWM Ferman I would recommend you to ask for Robert Chodorowski. Robert was very professional, knowledgeable and courteous. I test dr If you ever visit BWM Ferman I would recommend you to ask for Robert Chodorowski. Robert was very professional, knowledgeable and courteous. I test drove a beautiful 320i. Robert showed me all of the features first and then he drove first while explaining how the car responded. I then took the wheel and had a great experience. Robert was very patient and answered all of my questions. Overall I had an excellent experience and will be returning to Ferman BMW. Thank you! More

Best Auto Buying Experience Just completed my purchase of our new 2018 X6. I’m not exaggerating to say it was the most pleasant car buying experience that I have ever had and I’v Just completed my purchase of our new 2018 X6. I’m not exaggerating to say it was the most pleasant car buying experience that I have ever had and I’ve been buying high end cars for 30 years. Our salesman is Alex Wolf. He made the experience what it was, great, and that says something when it comes to buying a car. He is very knowledgeable, friendly, and no pressure. Not afraid to say I don’t know but I’ll find out. Also he really wants to help you find the right car for you even if it means waiting or even possibly losing the deal. I can’t say what every salesman would be like but if you give Ferman BMW a chance, I highly recommend you work with Alex. I also had very good experience with Karl the sales manager, Gerald the finance manager and Toby the “BMW Genius”. More

Buying from Dan I had a great experience purchasing my vehicle from Dan. He went out of his way to work with my schedule and needs. He made sure that my 2016 vw could I had a great experience purchasing my vehicle from Dan. He went out of his way to work with my schedule and needs. He made sure that my 2016 vw could get the service it needed while still getting me in the car asap, as I was relying on a rental. Thanks for your help Dan! More