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3,939 Reviews of Ferman BMW - Service Center
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February 16, 2021
Service dept. has priced itself too high , they now charge $ 174 .00 per hour for labor . Most shops charge half of that or less . I will not be returning charge $ 174 .00 per hour for labor . Most shops charge half of that or less . I will not be returning More
by sjleonard56
Verified CustomerEmployees Worked With
February 16, 2021
at Furman BMW they always treat me Great in all part of there service department. they are excellent in their service department great mechanics “simply The best” there service department. they are excellent in their service department great mechanics “simply The best” More
by THORLLC
Employees Worked With
February 15, 2021
Excellent customer service, service completed in a timely manner, great communication throughout the process. Repairs all completed to a high spec and car available before expected completion manner, great communication throughout the process. Repairs all completed to a high spec and car available before expected completion More
by paulbasford1
Employees Worked With
February 14, 2021
Sal did a great job as always. They took every precaution for covid. I like that they cover everything in the interior so it stays clean for covid. I like that they cover everything in the interior so it stays clean More
by Justlookin
February 14, 2021
Jamie was friendly, honest, knowledgeable and communicated very well. Will definitely continue to service my vehicle with her, and have recommended her to some others communicated very well. Will definitely continue to service my vehicle with her, and have recommended her to some others More
by thenderson3
Employees Worked With
February 14, 2021
Always a pleasure visiting this dealership. The staff are friendly and courteous. Nick is awesome to deal with and makes the experience painless. I've worked with several BMW dealerships in the area an are friendly and courteous. Nick is awesome to deal with and makes the experience painless. I've worked with several BMW dealerships in the area and Ferman is hands down the best. More
by Bryan C
Employees Worked With
February 14, 2021
I have a 335d. 10 years old but still ran great. Only 85000 miles. Still good for a diesel. not sure what happened but someone there put the wrong exhaust fluid in the car and now it doesn’t run at all. 85000 miles. Still good for a diesel. not sure what happened but someone there put the wrong exhaust fluid in the car and now it doesn’t run at all. More
by Kwagsteph
Employees Worked With
Christian (King?)
February 12, 2021
Just brought my 320i in for maintenance at Ferman . They are outstanding! Nick my personal service manager & crew the best! Beautiful waiting area ! Great coffee ☕ are outstanding! Nick my personal service manager & crew the best! Beautiful waiting area ! Great coffee ☕ More
by kathymorando1
February 11, 2021
Excellent service. Friendly customer service reps. I Excellent service. Friendly customer service reps. I will recommend this BMW dealer and service center. Will definitely recommend to friends and fam Excellent service. Friendly customer service reps. I will recommend this BMW dealer and service center. Will definitely recommend to friends and family. Thanks you. James Woodford More
by woodford8517
Employees Worked With
February 11, 2021
Jamie keeps me up to date on what is going on with my car's repair. I do not have to keep contacting her to see what is going on with the repair as she is always on top of it sending me text messages. Sh car's repair. I do not have to keep contacting her to see what is going on with the repair as she is always on top of it sending me text messages. She has great customer service skills!! More
by deborah.disalvo
Employees Worked With
