Ferman BMW - Service Center

The issues for which I took my 2020 X3 to the dealership were not resolved. When I replied in a text to the young man who took care of me, he was either days replying or did not reply at all. were not resolved. When I replied in a text to the young man who took care of me, he was either days replying or did not reply at all. More

Everything was great with appt, service and check out. And rental car associates as well. Great customer service all around. I love the vehicle and that they called to let me know my car needed serviced. And rental car associates as well. Great customer service all around. I love the vehicle and that they called to let me know my car needed serviced. More

Great service! Great experience! Very friendly communication and reminder about my appointment. Excellent communication during the appointment. And a very nice waiting area for the customers that communication and reminder about my appointment. Excellent communication during the appointment. And a very nice waiting area for the customers that wait for the car. More

The best BMW service in Florida, good customer service and price, Thanks to Jamie, for her professional treatment and good explanation of my service and what I will need in the future. and price, Thanks to Jamie, for her professional treatment and good explanation of my service and what I will need in the future. More

I was not impressed with the service that I received, I was left waiting to check my SUV in for service. I am not sure that I will return to this location for service in the future. was left waiting to check my SUV in for service. I am not sure that I will return to this location for service in the future. More

Always top notch service, no matter how small or how major your needs are, everyone from the mechanics to the Service dept to Sales and Finance has always consistently delivered EXCELLENT service throu major your needs are, everyone from the mechanics to the Service dept to Sales and Finance has always consistently delivered EXCELLENT service throughout the years!! More

Very smooth experience with Ferman BWM service department. Christopher was great and got me in and out very quickly. My car was ready in the same day! department. Christopher was great and got me in and out very quickly. My car was ready in the same day! More

Cesar is the best Service Manager around!! Always gets the job done and goes above and beyond to ensure that your maintenance needs are taken care of!! the job done and goes above and beyond to ensure that your maintenance needs are taken care of!! More

We were visiting in Florida and stopped in Clearwater as her BMW X.3 service light was on. Furman BMW could not have been nicer you’re more accommodating thank you so much her BMW X.3 service light was on. Furman BMW could not have been nicer you’re more accommodating thank you so much More

I’m not confident this dealership can diagnose the issues with my car. They had it three times within a month and kept coming up with new issues. Initially my car was towed in and after the first repair, the with my car. They had it three times within a month and kept coming up with new issues. Initially my car was towed in and after the first repair, the work performed sent my engine light on within four miles of driving away. The next repair failed and had to be redone. Ultimately I had my car towed out of the dealership due to lack of confidence. Not recommended. More