Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,326 reviews
Best Salesman My husband and I just purchased our 6th car from Alfred. He always treats us with great respect, and makes us feel that our business is always import My husband and I just purchased our 6th car from Alfred. He always treats us with great respect, and makes us feel that our business is always important. Richard & Melody Chastain More
Satisfied Customer I would have to say that my experience with purchasing a vehicle from Five Star Ford NRH is a top of line dealership and would recommend to all my fri I would have to say that my experience with purchasing a vehicle from Five Star Ford NRH is a top of line dealership and would recommend to all my friends. My sales person Sam Limo has sold us two trucks in the past and has made easy for the get what we like. Sam Limo a professional and respectful person and knew exactly what we wanted. We will definitely return to purchase another vehicle from Five Star Ford NRH. More
Great experience Very knowledgeable and easy to work with. Was in and out in just a couple of hours!! Truck was clean and filled with gas. Over all just a great experi Very knowledgeable and easy to work with. Was in and out in just a couple of hours!! Truck was clean and filled with gas. Over all just a great experience. More
FIVE STAR FORD ROCKS! Simple, Honest, and Hassle Free! Upon arriving at Five Star Ford I had a list of questions about the kind of new vehicle, along with pricing, I needed information on. I was met w Upon arriving at Five Star Ford I had a list of questions about the kind of new vehicle, along with pricing, I needed information on. I was met with genuine smiles and hearty handshakes. I felt comfortable from the beginning. Jim Rich carefully listened to my concerns and made a couple of suggestions. My final decision came down to two vehicles and then whether to lease or purchase. Jim took time to explain all the options. It was easy to make a decision on which vehicle and determined leasing would work best for me at this time. While Mr. Rich readied my vehicle Mr Tut Edwards went over the financial obligation to ensure what I was about to sign was exactly what I had said I wanted. I was in and out of his office in about twenty minutes tops. Boom! I highly recommend the Kelly Blackwell family at Five Star Ford. They appreciate your patronage! More
Honest and Friendly Atmosphere My husband and I LOVE Five star Ford. Three years ago we bought our first car as a married couple from them. Mario was great! We gave him price ranges My husband and I LOVE Five star Ford. Three years ago we bought our first car as a married couple from them. Mario was great! We gave him price ranges and he quickly found a few cars and was very respectful of our limits. Too many times dealerships pressure you into buying a more expensive vehicle. But not at Five Star Ford! We had such a pleasant experience we decided to come back and buy again. As soon as we walked up we were greeted by Mario, who recognized us instantly. We were there to purchase a used car, and once again Mario was quick to find a car within our budget. Five Star Ford had the biggest selection of used cars than any other dealership we saw that day, so we had a few options to look at. Mario was super patient and answered all of our questions. We didn't feel rushed or pressured at all. They even cut us a deal on our trade in. When everything was agreed to and finalized we saw Tut in financing. Tut was very welcoming and funny, transparent, and explained everything we'll so we would understand. At the end of the day we got a great car at a great price with great service. I seriously can't recommend Five Star Ford enough. Thanks so much for helping us get a safe and reliable vehicle once again, guys! We are so happy with our purchase. More
A Great No Pressure Purchase Chad Ritter and Carlos Hernandez as well as the Five Star Ford Team provided a great no pressure purchase experience. They listed to what I wanted, a Chad Ritter and Carlos Hernandez as well as the Five Star Ford Team provided a great no pressure purchase experience. They listed to what I wanted, answered my questions, and provided a great solution to make sure that I left the lot with the options that I wanted on my truck for a good price. Carlos was great at initially walking me through the vehicle, telling me about the options, and answering any questions I had. I returned the following day to complete the process and Chad helped Sherpa me through the final steps of the purchase. No back and forth with the pricing, personal, and very personable. I would definitely recommend this dealership to everyone. More
Quick and Friendly I came into Ford Dealership in NRH late afternoon one day and talk to Justin Allerheiligen. I did have an Idea on how much I wanted to pay monthly but I came into Ford Dealership in NRH late afternoon one day and talk to Justin Allerheiligen. I did have an Idea on how much I wanted to pay monthly but he gave me fast options on what would be a best fit for me. It came down to 2 cars and the only difference was the color of the vehicle. He was kind enough to let me know the differences to the vehicles and also offered me and Edge but I leaned more towards the Fusion. This is my first time leasing a car/having a car in my name only and he made it easy and definitely not frustrating. thank you! More
Truly NO HASSLE Can't say enough about Chad Ritter and the Five Star Ford Team! Experience from walking through the doors to leaving with two vehicles was all you co Can't say enough about Chad Ritter and the Five Star Ford Team! Experience from walking through the doors to leaving with two vehicles was all you could want it to be. No back and forth with the pricing, very personable and professional. Made us feel at home! Would recommend this dealership to everyone! More
Best Car Buying Experience I haven't purchased a car since 2008 because I despise the car buying ritual so deeply. I was referred to Five Star and Chad Ritter by my son in law w I haven't purchased a car since 2008 because I despise the car buying ritual so deeply. I was referred to Five Star and Chad Ritter by my son in law who bought my daughter a car a month ago. The whole experience was amazingly easy. No games, no lies and no pressure. Chad laid out my options clearly. I took a day or 2 to work out the details and make a decision. He didn't call me 10,000 times. It was awesome. Not only did I buy a new car, so did my husband and 2 of our friends both bought cars within a week of us. I was a loyal Honda buyer. I converted due to the customer service at Five Star. Chad Ritter and Tony Snyder were awesome. Love my Edge. I will be back. More
Great Car Buying Experience I recently had to have a new car and a friend recommended that I contact David Hardick at Five Star Ford. I'm so glad he did not only did I get great I recently had to have a new car and a friend recommended that I contact David Hardick at Five Star Ford. I'm so glad he did not only did I get great service while I was there but David has been so good about follow up to make sure that I am doing ok with my new Edge and to see if he can answer any questions I might have. He keeps telling me not to hesitate to call if he can help with any thing. I love my new car it is so easy to drive and very comfortable. I would recommend David and Five Star Ford to anyone thinking of buying a new car. More