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Gates Toyota
South Bend, IN
794 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 794 reviews
June 25, 2020
I leased my Rav4 from this dealership. They are so nice & professional. My scheduled services have been more than expected. On time, courteous and everything you would want grin a car dealership & professional. My scheduled services have been more than expected. On time, courteous and everything you would want grin a car dealership More
by BARBFARKAS
Verified Customer
June 25, 2020
Excellent service at very short notice We bought the car on a Wednesday and received it on the next Friday. Mike Fahey, our salesperson, was very helpful, All of the Gates' staff was very We bought the car on a Wednesday and received it on the next Friday. Mike Fahey, our salesperson, was very helpful, All of the Gates' staff was very accommodating. More
by PKOCHANO
June 25, 2020
Great effort by salesman.dealing with this dealership is net I have never had dealings with this dealership. Salesman was motivated to sell me the car. Price was fairly comparable to other quotes. Their effort w I have never had dealings with this dealership. Salesman was motivated to sell me the car. Price was fairly comparable to other quotes. Their effort was the deciding factor. More
by HFSCHWARZ
June 25, 2020
Generally pleased with work, but not cleanliness. The mechanic left greasy hand prints on outside door handles, inside door handles, the glove compartment, the cloth of the passenger front seat. I hav The mechanic left greasy hand prints on outside door handles, inside door handles, the glove compartment, the cloth of the passenger front seat. I have yet to get it cleaned off, and felt that it was not at all professional. I saw the grease on the door handles while on the lot, but did not pay attention to the rest until I got home. By then, it was after service hours. I do not know the name of the mechanic, but would encourage him to wash his hands before entering the car. More
by bill.jones@betheluniversity.edu
June 25, 2020
Disrespectful and Credit hogs I came in to trade my car in. at first everyone was kinda and friendly but after about 20 minutes everyone became hostile and i was waiting out by the I came in to trade my car in. at first everyone was kinda and friendly but after about 20 minutes everyone became hostile and i was waiting out by the front by the "offices" when i heard the "sales manager" say " Will he buy or nah", " can we hit his credit or nah" multiple times. This dealer doesn't care about the people. Only the cars they push. Now time to talk about my sales men. The first 2 cars i was shown were beat up and had damage and i was told these were the only options i had to choose from. Well when i told him i wasn't buying and i wanted to leave they popped up and started pointing me to other new cars to distract me. When i demanded they either put me in the car i wanted or i was leaving, magically they gave me the car i was looking for after 2 days. SO BUYER BEWARE!!! these guys will run your credit at least 20 times without you even knowing if you don't have notifications for them on. More
by BEWARE!
June 25, 2020
new car purchase Everybody from Mike Fahey in sales to Paris in finance made this an easy transaction I had no issues whatsoever they did everything I asked from the Everybody from Mike Fahey in sales to Paris in finance made this an easy transaction I had no issues whatsoever they did everything I asked from them and from a time standpoint it was quick would recommend these to anyone More
by LWCHADLAKERS
June 25, 2020
I received answers to my questions with a clear, thorough explanation. All personnel were polite and pleasant during the encounter. It was a nice experience. explanation. All personnel were polite and pleasant during the encounter. It was a nice experience. More
by JETCROCKER
Employees Worked With
I cannot remember the names
June 25, 2020
Was told I had one free service left in Dec 2019 that I had to use by July. Called to make my appointment and confirmed I had a free service left. When I got there I was told it expired in April. Everythin had to use by July. Called to make my appointment and confirmed I had a free service left. When I got there I was told it expired in April. Everything was closed and in quarantine in March, April, and May. It took more than two hours for my service. More
by SMODLINPURDUE
Employees Worked With
Idk who I worked with
June 19, 2020
Visit for rear seat belt alarm. My 2018 Camry would occasionally show a rear seat belt alarm indicating a passenger was not buckled. The problem needed up being the way Toyta design My 2018 Camry would occasionally show a rear seat belt alarm indicating a passenger was not buckled. The problem needed up being the way Toyta designed the system for the rear seats. Brian and the crew figured it out after a call to Toyota. I am very happy with the results of the visit. More
by RSC1964
June 19, 2020
A Good day at Gates Toyota Mike was just wonderful to do business with. My wife's Selara needed a new timing belt and water pump and would have required a long wail. Mike got Mike was just wonderful to do business with. My wife's Selara needed a new timing belt and water pump and would have required a long wail. Mike got a got the Avalon and sent me on my way with the car delivered the following day. A good experience. More
by DARTHURDODGE
Employees Worked With
