Herb Chambers Honda of Seekonk

Pleasant experience I highly recommend this dealership. It is by far the best experience I've had with purchasing a vehicle. It was not easy getting the car I wanted but I highly recommend this dealership. It is by far the best experience I've had with purchasing a vehicle. It was not easy getting the car I wanted but Danny Reyes (my salesperson) and Tom in finance made sure that happened. Danny was awesome. He was patient, gave me suggestions and his sincere advise but was in no way pushy. He even helped me find the best insurance that worked for me. Natalie Sena, in BDC was extremely nice and informative. I was able to have an idea on prices for different models, before even stepping into the dealership. John Henriques, the sales manager was also very nice and professional. I thank each of them for making this experience such a pleasant one! More

Perfect service Danny walked me through every little detail and helped me find the best car and financial options for me. i love my New accord. thanks for your hel Danny walked me through every little detail and helped me find the best car and financial options for me. i love my New accord. thanks for your help Danny!. More

Professional, honest, and friendly My boyfriend, Michael, and I (Morgan) walked in to Herb Chambers of Honda Seekonk to take a look at a car we found online. We had been looking at cars My boyfriend, Michael, and I (Morgan) walked in to Herb Chambers of Honda Seekonk to take a look at a car we found online. We had been looking at cars at other dealers, and were very comfortable walking away if we felt any hesistation in making a purchase. It may be worth it to note that Michael and I can be a bit high maintenance. We value quality of service and will not spend money if we feel that our needs were not professionally addressed. First, we called and spoke with Laura over the phone, and were impressed by her friendly personality and professionalism. We arrived at the dealership and Laura introduced us to Domenica Helo. Let me just say that Domenica knocked it out of the park. It was a busy Saturday afternoon, so naturally many of the employees were managing more than one customer at a time. Domenica introduced herself to us, then proceeded to show us the car we were interested in. In describing the car, Domenica was very honest, open, and accommodating. She allowed us both to test drive the car, and answered all of our questions. In sum, she checked off every box for us in terms of a sales person who was professional, yet straight forward and made us feel like we could trust her to help us without pressuring us for a sale. (Yes, we did end up buying the car in cash that day). What really stood out to us about Domenica is that while we could see she was very busy, she prioritized answering our questions, making sure we were comfortable with refreshments and snacks, and made us feel like we were the most important people in the building. At some points, she was even literally jogging back and forth to ensure that we were taken care of regarding all paperwork, as well as managing her other customers. Domenica had a smile on her face the WHOLE TIME. Not once did she complain, becomed frustrated in repeating herself or answering more questions from us, or show any sign that we were anything less then the upmost priority. Due the volume of customers that day, we did have to spend some time waiting. After a few hours, we became a bit tired but Domenica stopped by several times to check on us, update us, and make sure we were taken care of, while she continued running back and forth taking care of her customers. Simply put, we have both purchased vehicles in the past and have never had such a positive experience before, despite any wait time. The sheer quality of Domenicas customer service made everything worth it. We would absolutely purchase from this location again if we got to work with Domenica, and would even pay a higher rate for an identical vehicle if it meant that we received the customer service that we did from her. Can someone give this outstanding employee a raise? Or a great appraisal? This kind of service deserves to be rewarded and incentivized. Herb, I hope you are reading this, and I hope you do something to show Domenica how much she is appreciated for making our experience so incredible and for closing a tough deal! I mean it. In my opinion, and Michaels, you are fortunate to have an employee who represents your business so well. We both look forward to working with Herb Chambers and Domenica Helo in the future! More

Excellent and Timely Customer Service On April 4, 2018, I brought my 2015 Honda Odyssey to Herb Chambers Honda Seekonk for regular service My service rep was Eloisa Miranda. This young l On April 4, 2018, I brought my 2015 Honda Odyssey to Herb Chambers Honda Seekonk for regular service My service rep was Eloisa Miranda. This young lady is an outstanding asset to the service department! I explained that I wanted an oil change, tire rotation and alignment. She asked if I had a coupon and when I said no, she looked one up on-line for me. That is truly going beyond for good customer service. I asked that the technician check a couple of other things for me; when she got the answer, she found me in the waiting area and explained the answer fully and so I could understand. Eloisa is very customer oriented, efficient and a pleasure to deal with. I would not go anywhere else. More