Jackson Acura

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had an efficient and knowledgeable experience at Jackson Acura and that you appreciated the frequent updates on the progress of your services. Providing consistent, clear communication and keeping our customers well informed is one of our top goals. Your satisfaction is very important to us, and we're grateful for the opportunity to serve you! If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back for any future car needs! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We're glad to hear that you found our on-site staff to be friendly and accommodating. However, we apologize for any inconvenience you experienced with the outsourced personnel when scheduling your appointment. We understand how important it is to have accurate pricing and time estimates, and we're sorry for any disappointment this caused. Your feedback is valuable to us, and we will use it to improve our scheduling process to ensure a smoother experience for our customers in the future. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your wonderful feedback! We're delighted to hear that Jackson Acura has consistently met your expectations for reliable and friendly service. Your loyalty as a repeat customer is truly appreciated, and we're thrilled to know that Paul has provided you with exceptional assistance during all your leasing experiences. We're grateful to have him as a part of our team! Should you have any questions or encounter any issues in the future, please don't hesitate to reach out to us. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're delighted to hear that you had a positive visit at Jackson Acura and that our staff provided friendly and helpful service. Customer satisfaction is our utmost priority, and we're pleased to know that your questions were answered and your needs were met during your time with us. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your kind words and for choosing Jackson Acura for your automotive needs! We're thrilled to hear that you always receive professional and great service from us. Your satisfaction is our priority, and we're delighted to know that Yvonne continues to provide you with excellent customer service! We truly appreciate your loyalty and are grateful for your feedback. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team, and that Nick provided you with professional and friendly service. Keeping our customers informed throughout the process is important to us, and we're glad to know that you felt well-informed during your visit. At Jackson Acura, providing excellent service is our priority, and we're thrilled that Nick made your experience a pleasure. If there's anything else we can assist you with, please don't hesitate to reach out. Looking forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your feedback! We're thrilled to hear that you found our dealership to be professional and that you enjoyed our comfortable waiting area. Providing a pleasant environment for our customers is very important to us, and we're glad you appreciated it! We're delighted to know that Cody provided you with knowledgeable and friendly service during your visit. Your recommendation truly means a lot to us and we're grateful for your kind words! If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your exceptional car buying experience with us! We're thrilled to hear that Chege and Dmitry provided you with outstanding service and made your car buying journey easy and enjoyable. We're glad that Chege was able to answer all your questions and guide you through the features of the Acura MDX. His patience and dedication, and Dmitry's straightforward approach, are qualities we take pride in. We're delighted that they both contributed to making your car buying experience hassle-free! And we truly appreciate your recommendation to others in the market for a new car. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future; enjoy your new MDX! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that you're very happy with your new RDX and that Rob provided helpful assistance throughout the sales process. Your satisfaction is our priority, and we're delighted that we could assist you in finding the perfect vehicle! If there's anything else we can assist you with, please don't hesitate to reach out. Looking forward to the opportunity to serve you in the future -- Enjoy your new RDX! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your recent experience with us! We're delighted to hear that your service experience with Nick was quick and easy. We're glad that Nick was able to clearly walk you through the process during your visit on Thursday. Your satisfaction is our priority, and we're very grateful for the opportunity to serve you! If there's anything else we can assist you with, please don't hesitate to reach out. Warm Regards, Jackson Acura Team