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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,366 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,366 reviews

January 17, 2024

Vyonne is wonderful person for taking care of customer. always helpful and supportive for vehicles More

by ghancop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Jackson Acura responded

Thank you for your kind words and positive feedback! We are delighted to hear that Yvonne has been a wonderful person in taking care of your needs. At Jackson Acura, we strive to provide excellent customer service, and it's heartening to know that Yvonne has contributed to your positive experience. If there's anything else we can assist you with, please feel free to reach out. Your satisfaction is our priority! Warm Regards, Jackson Acura Team

Helpful
January 17, 2024

Always pleasant, informative and pretty accurate about wait time, and I find the costs are reasonable too. More

by timothyoliver103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you consistently find our service pleasant, informative, and appreciate the accuracy in wait time estimates. At Jackson Acura, we strive to provide a seamless and transparent experience for our customers, and your feedback encourages us to continue delivering the best service possible. If there's anything else we can assist you with, please feel free to reach out. Your satisfaction is our top priority! Warm Regards, Jackson Acura Team

Helpful
January 17, 2024

Jackson Acura is efficient and has good customer service. I love the fact that they clean my car as well More

by ameeria03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Reggie was my original sales person when I purchased the car. Thanks again Mr. Reggie.
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Jan 19, 2024 -

Jackson Acura responded

We sincerely appreciate your positive feedback regarding your experience with Jackson Acura. It's gratifying to learn that our team's efficiency and commitment to good customer service have contributed to your satisfaction. We understand the importance of a well-maintained vehicle, and we're delighted that you also enjoy the added benefit of having your car cleaned. Your loyalty and feedback are invaluable to us, and we look forward to the opportunity to continue meeting and exceeding your expectations! If there's anything else we can assist you with, please feel free to reach out. Warm Regards, Jackson Acura Team

Helpful
January 17, 2024

Yvonne is amazing! !!!! She keeps you informed during your vehicle service. I use the dealership to service my car because of the excellent service she provides. More

by gailrtipton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Jackson Acura responded

Thank you for your wonderful review! We're delighted to hear that Yvonne has continued to provide you with amazing service and keeps you informed throughout your vehicle service. It's customers like you that make our commitment to excellence truly rewarding. If there's anything else we can assist you with, please feel free to reach out. We appreciate your trust in our dealership, and we look forward to continuing to provide you with top-notch service! Warm Regards, Jackson Acura Team

Helpful
January 17, 2024

Michael Cunningham and the staff at Jackson Acura is the best. Always a great experience. More

by l.dingle686
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Jackson Acura responded

Thank you for your wonderful review! We're thrilled to hear that Michael and the Jackson Acura staff have consistently provided you with the best experience. Your positive feedback is truly appreciated, and we're grateful for your trust in us. If there's any way we can assist you further, please feel free to reach out. We look forward to continuing to provide you with excellent service in the future! Warm Regards, Jackson Acura Team

Helpful
January 17, 2024

The process was smoother for a new car buying experience. Reggie was helpful in answering all the questions patiently. More

by up
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Jackson Acura responded

Thank you for taking the time to share your experience with us. We're pleased to hear that the new car buying process was smooth for you, and we appreciate your kind words about Reggie's assistance. We understand that purchasing a new car is a significant decision, and we're thrilled to have provided you with the support you needed. If there's anything else we can assist you with, please feel free to reach out. We value your feedback and look forward to serving you again! Warm Regards, Jackson Acura Team

Helpful
January 17, 2024

Quick and painless — the dealership made the process easy.“great customer experience” ,......... “excellent customer service More

by amitmohla7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Jackson Acura responded

Thank you for taking the time to share your feedback! We're thrilled to hear that your car-buying process was quick, painless, and that you had an excellent customer service experience. Making the process easy for our customers is a top priority! If there's anything else we can assist you with, please feel free to reach out. We value your feedback and look forward to serving you again. Warm Regards, Jackson Acura Team

Helpful
January 17, 2024

The service department was very friendly and knowledgeable about what they were doing. I explained that the cruise control wasn't working, Without hesitation he went to take a look and explaine More

by benjamingl45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience with our service department! We're delighted to hear our team was able to promptly and efficiently address the issue with your cruise control. Providing friendly, excellent service is our priority, and we appreciate your feedback. If there's anything else need, please don't hesitate to reach out. We value your trust in us and look forward to serving you again! Warm Regards, Jackson Acura Team

Helpful
January 17, 2024

It was great experience and service is excellent and they are fast. I like, free car wash too. Thank you. More

by pgskiannan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine A Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great experience, and we appreciate your kind words about our excellent service and efficiency. It's fantastic to know that you also enjoyed the complimentary car wash. At Jackson Acura, providing exceptional service is our priority, and your feedback motivates us to continue delivering the best possible experience for our customers. If there's anything else we can assist you with, please feel free to reach out. Your satisfaction is our utmost priority! Warm Regards, Jackson Acura Team

Helpful
January 17, 2024

Best dealer to work with. Very responsive to our calls and our needs. Works with us, not against us. More

by JAN.MCALISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Jackson Acura responded

Thank you for your glowing review! We're truly honored that you consider us to be the best dealer to work with -- We pride ourselves on working collaboratively with our customers, whether recommending the best-fit vehicle or efficiently solving a maintenance issue. So we're delighted to know that you feel we work with you, not against you. If there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and look forward to continuing to provide you with exceptional service! Warm Regards, Jackson Acura Team

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