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Jackson Acura - Service Center

Roswell, GA

4.8
4,695 Reviews
Call Service Center (770) 650-4000

4,695 Reviews of Jackson Acura - Service Center

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September 23, 2022

There are hardly any service coupons or discounts at Jackson acura. The service cost are comparatively higher than other acura dealers in Atlanta. More

by NV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Polito
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Sep 24, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 3 Star experience, we strive to deliver an exceptional experience and we hope to see you again.

Helpful
September 22, 2022

Jackson Acura has always been very helpful and accommodating when we bring one of our two Acuras in for service. Work is done quickly and complete, and the customer waiting area is very pleasant. More

by FREDBAUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we hope to see you again!

Helpful
September 22, 2022

Fast and friendly drop off, work was done on time and ready for me in less than an hour. Highly recommend Cody. More

by Jcarson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2022 -

Jackson Acura responded

We are happy Cody and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
September 22, 2022

Yvonne always does a great job at explaining services needed and treats us like VIP customers. Great dealership for service. More

by JCESCAMILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

Helpful
September 22, 2022

Working with Yvonne Russell is always a pleasure. The world would be a much happier place with more people like her More

by cjnicholas40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we look forward to seeing you again!

Helpful
September 22, 2022

Yvonne was amazing! ! Need more workers like her!! She was so kind and courteous!! She went above and beyond for my first time bringing my car in. More

by eddiemcclain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Yvonne and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

Helpful
September 22, 2022

Trust and appreciate the guidance received on all recommended work to be performed. Though pricing is high, I find comfort in the quality of service More

by mad_mcintyre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Helpful
September 21, 2022

Very easy to work with Don't mind the xtra drive to get to them More

by felmic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Cody was able to help, and we look forward to seeing you again!

Helpful
September 21, 2022

Yvonne is the best advisor. She always communicates with me exactly whats go. Love her! More

by leslieshimel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2022 -

Jackson Acura responded

Leslie, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

Helpful
September 20, 2022

Yvonne makes me feel like the most important customer every time. I highly recommend Yvonne and Jackson Acura. More

by ACLAWTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

Helpful
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