Klaben Ford Lincoln

Leasing a car We are very happy with our lease. I just wish that it was more miles, we never leased before and we lived in P.A so we put alot of miles on our vehicl We are very happy with our lease. I just wish that it was more miles, we never leased before and we lived in P.A so we put alot of miles on our vehicle going back and fourth to the Cleveland Clinic. And now with the miles almost up we have to trade up. Doug is working with us now. Thank you mrs. Naylor More

Best exsperisnce I would never go anywhere else ever again ! My husband and father in law have dealt with klaben for years. They treat you right from start to finish n I would never go anywhere else ever again ! My husband and father in law have dealt with klaben for years. They treat you right from start to finish no hassles no pressure unlike some other dealer ships. Thank you I love my SUV !!!! More

Friendly, knowledgeable, no nonsense deals. If you are looking for a great car buying experience, klaben is the place. This is our third purchase. Bob Paytas, our salesman,always seems to know If you are looking for a great car buying experience, klaben is the place. This is our third purchase. Bob Paytas, our salesman,always seems to know just what we want. If it's not there, he finds it for you. All the staff including the service department are the best. More

They made the purchase of our new car hassle free. Went to the dealership to look and ended up buying a brand new Lincoln. Great salesman and we feel we got a great deal. Would recommend this dealershi Went to the dealership to look and ended up buying a brand new Lincoln. Great salesman and we feel we got a great deal. Would recommend this dealership to everyone More

AMAZING experience! This was my fiancee and I's first time going to a dealership to look at leasing a car, my older brother and father had both leased from Klaben, my fat This was my fiancee and I's first time going to a dealership to look at leasing a car, my older brother and father had both leased from Klaben, my father made it sound worth the one hour trip to go there instead of stay in town and go to the Ford location located ten minutes away from us. We could not be more pleased with choosing to drive an hour instead of ten minutes. I have never seen a dealership busier than they were that day, but they were all very sincere and helpful. They were not taking their good old time, they were all quite literally jogging back and forth across the rooms while helping their customers. Doug Carter and Doug Beavers are the two men who assisted us in finding the right car for our financial and desired needs. Beavers initially sat down with us and broke down the differences between leasing and buying for us, which helped because we kinda knew very little about both of those options (especially since I am only 21 and know little about cars in general). He also asked us what we were looking for and price range we wanted to stay in. He reviewed cars that he thought suited our requests and financial needs and reassured us that he was never upselling up, which was nice because you can never be too sure when it comes to sales folk, but I trusted Doug was looking out for our very best interest. Beavers also somewhere dug up that I was a full time student, information I had not said out loud because I didnt know it was relevant, but he was able to get us a nice little percentage off because he cared enough to look for details such as that. Christine took care of us toward the end and went over all the paperwork aspects of it with us, she was personable and funny. She worked very quickly to get us out of there and still managed to small talk with us and make us laugh about little things. Doug Carter took care of us at the end and got our car for us and walked us through some things like the Fordapp, he also reassured us that he would help with anything we needed and even followed up with a voicemail to see how things were going and if we loved our new car. WE DO!!!! we could not be more pleased with our car, our lease agreement, and the overall experience we had at the Klaben Ford dealership, we would highly recommend it to anyone we knew and will surely be going back after our lease to work with a staff who genuinely cares about their customers. We are incredibly grateful for the amazing experience we had thanks to Doug Beavers, Doug Carter, and miss Christine! Give them a chance and you won't be disappointed!!!! More

Love this Dealership, both Sales and Service Rock This is the 3rd car I have purchased from Klaben Ford. I have to be honest, the 2nd one was what I called a "bad luck "car and I couldn't face seeing This is the 3rd car I have purchased from Klaben Ford. I have to be honest, the 2nd one was what I called a "bad luck "car and I couldn't face seeing another winter with it, so I was trading it in earlier than I usually would therefore dealing with the dreaded negative equity. Because of the great service I have received from Kim Wolfram over the years, I decided to give Klaben another chance. Everyone I dealt with was committed to getting me a new Focus, at my current payment or less. More

Recall Work for my GT350 - Klaben was the Clear Choice I live in Columbus, OH and drive 2.5 hours to purchase and service my Ford vehicles at Klaben Ford - I think that says it all. The entire team, from I live in Columbus, OH and drive 2.5 hours to purchase and service my Ford vehicles at Klaben Ford - I think that says it all. The entire team, from management to sales to service to body shop to detailing, is top notch. More

Fair deal Matt & Dave were helpful and reasonable. Felt a got a good car at a fair price with limited Hassel. I drove down from Cleveland specifically to come t Matt & Dave were helpful and reasonable. Felt a got a good car at a fair price with limited Hassel. I drove down from Cleveland specifically to come to Klaben Kent due to past experiences. Hour drive was worth it. More

Great experience Dropped off car night before. Picked up next afternoon and everything was taken care of as expected. This car came from over 2 hours away to get go Dropped off car night before. Picked up next afternoon and everything was taken care of as expected. This car came from over 2 hours away to get good service. Thank you for quick easy experience. More

Geat Service My husband needed a new car badly. His old car was over fourteen years old. Doug Cater was fantastic and very helpful in finding what we needed for My husband needed a new car badly. His old car was over fourteen years old. Doug Cater was fantastic and very helpful in finding what we needed for our family and what we could afford. No pressure. The extra time he took and listening to our concerns was greatly appreciated. He found what we needed. My concern is always with the final signing of the loan and the extra '" push" to add services that are not needed. Christine was so great. She shows us all our options and help us with all our questions. No push! We really enjoyed our experience and will definitely be back. More