Klaben Ford Lincoln | Page 176

Great job! Very communicative and sincere with service levels. Thanks for the efforts on an out of state delivery! Very communicative and sincere with service levels. Thanks for the efforts on an out of state delivery! More

I have been leasing cars since 1996 at Klaben Ford in Kent, Ohio. Mike Coney and Klaben Ford are great to deal with. Mike is professional, polite, listens to your cares and concerns, and doesn't try to s Kent, Ohio. Mike Coney and Klaben Ford are great to deal with. Mike is professional, polite, listens to your cares and concerns, and doesn't try to sell you a vehicle that you don't want. It is always a pleasant experience at Klaben Ford. More

Was pleased with the professionalism and caring of the staff. We will shop here again. staff. We will shop here again. More

Had a major issue with my car and once again Aaron Heinlein and Shelby Wiley were beyond amazing. They always go above and beyond and no matter the issues I have had with my vehicle, they have truly Heinlein and Shelby Wiley were beyond amazing. They always go above and beyond and no matter the issues I have had with my vehicle, they have truly been a blessing to work with and they communicate so well. Definitely feel like family at Klaben! Gavin also was beyond amazing!! He handled my irrational outburst so well and I again apologize to him for how upset I was and how professional he handled the situation More

My experience with Klaben Ford in Kent has been through their service department and Michael Brandvold. His knowledge and professionalism are top tier and i always ask for him by name when my cars go in fo their service department and Michael Brandvold. His knowledge and professionalism are top tier and i always ask for him by name when my cars go in for service. Thanks Michael and Klaben Ford for the great and fair service. More

I have been purchasing vehicles at Klaben for over 40 years and have always been treated well. I wouldn’t do business anywhere else. years and have always been treated well. I wouldn’t do business anywhere else. More

My experience with my lease trade in was very easy & fast; Kyle was very helpful and had everything ready for me when I showed up. Jenn was just as helpful & efficient. fast; Kyle was very helpful and had everything ready for me when I showed up. Jenn was just as helpful & efficient. More

I brought my Lincoln in for a re-call issue. Anthony Thurman greeted me, and did the work on my car. He called me with a potential problem and then called me back to say it was resolved without Anthony Thurman greeted me, and did the work on my car. He called me with a potential problem and then called me back to say it was resolved without a problem! His communication was excellent and appreciated! He even washed my car before finishing the job! I’m really impressed with Mr Thurman and Klaben Lincoln Mercury. I’ll return whenever I have another chance! Thank you! More

I can always count on Klaben to provide great service. They care about their customers. They care about their customers. More

Went to Klaben to lease a vehicle, wanted one smaller than my Explorer, but bigger than an Escape, so I looked at the Edge, was very nice so I got the Edge than my Explorer, but bigger than an Escape, so I looked at the Edge, was very nice so I got the Edge More