Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Klaben was very helpful when my car needed a new power steering rack. I had my car towed over and they got it in the shop as soon as possible. The repair took longer than expected so they graciously cover steering rack. I had my car towed over and they got it in the shop as soon as possible. The repair took longer than expected so they graciously covered the cost of a rental car which helped me out a lot. Thank you Klaben! More
They worked very good with us and walked us through everything to make sure we got the best deal possible and that we were happy with the car we bought. everything to make sure we got the best deal possible and that we were happy with the car we bought. More
Wonderful customer service. Louis is great to work with and very thorough. Christine was such a joy to work with and beyond helpful. highly recommend Klaben Ford. and very thorough. Christine was such a joy to work with and beyond helpful. highly recommend Klaben Ford. More
Hands down best dealership to buy a new or used car or truck - I’ve done both at Klaben. Branden and Matt are true professionals who care about their customers with no pressure or gimmicks. Jenn in financ truck - I’ve done both at Klaben. Branden and Matt are true professionals who care about their customers with no pressure or gimmicks. Jenn in finance is great. They all make the car buying experience efficient and enjoyable. Also service all of our vehicles with Mario for the last several years and appreciate his work ethic and guidance. Great team at Klaben. More
Perfect !! Could not be more pleased. Prompt and excellent service from Tim Sterling and Jenn Bowen. Completely remote purchase, no test drive or showroom visit needed. All documents signed at hom excellent service from Tim Sterling and Jenn Bowen. Completely remote purchase, no test drive or showroom visit needed. All documents signed at home. Tim researched and provided information via e-mail on Day 1, then closed the sale and delivered a new Aviator GT to our home on Day 2. A perfect experience. Jenn managed all the paperwork, including modifications for a Trust agreement. Both are experienced and professional. The Aviator is gorgeous. Highly recommended. More
From beginning to end Louis was able to walk me through the entire purchasing process. All I had to do was test drive and sign the entire purchasing process. All I had to do was test drive and sign More
Mike was great to deal with! Everything went very smoothly and I got my car quickly and without any issues. Coming from out of state to get a car can be difficult but this process was simple. smoothly and I got my car quickly and without any issues. Coming from out of state to get a car can be difficult but this process was simple. More
Truck dripped oil spots onto garage floor when Rod brought it home. Once oil is changed, that area should be wiped off to prevent oil spots dripping onto garage floor or drive way. This has happened brought it home. Once oil is changed, that area should be wiped off to prevent oil spots dripping onto garage floor or drive way. This has happened a couple times in the past. Rod had mentioned it and thought it would be noted on the account and better attention taken to wipe off area after oil is changed. Disappointed that it happened again. More
I purchased a certified pre-owned car and took it to my personal mechanic to double check its condition. He found two things to have done and I called Tyler about it. He contacted Pat in the Service Depa personal mechanic to double check its condition. He found two things to have done and I called Tyler about it. He contacted Pat in the Service Department and I had an appointment a day later. They completed the two service tasks without charge and the car is just perfect now. I have had a great experience with Tyler assisting me every step of the way. Dealing with Klaben Ford was a pleasant experience. More
Easy, fast, friendly service. Very impressed. Love my new Nautilus and will be back when my lease ends to get another. Tyler and Chris were outstanding. Thank you. new Nautilus and will be back when my lease ends to get another. Tyler and Chris were outstanding. Thank you. More