 
        Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have always bought my cars from Klaben. I know they can be trusted and keep me safe in my vehicles in between service. Mike Uzl works hard to ensure that I get a vehicle I want and that it’ I know they can be trusted and keep me safe in my vehicles in between service. Mike Uzl works hard to ensure that I get a vehicle I want and that it’s in my price point. He also checks in to make sure everything is going well which I appreciate! More
Was scheduled to see Joe French and because he was busy when I arrived I was greeted by another service rep until Joe was available. Very efficient. Thanks. when I arrived I was greeted by another service rep until Joe was available. Very efficient. Thanks. More
You could not ask for a more personal, knowledgeable and customer service centered individual! Kim is top gear when it comes to how she deals with customers on the fly and follows up to make sure everything customer service centered individual! Kim is top gear when it comes to how she deals with customers on the fly and follows up to make sure everything was handled to my satisfaction! She needs to be trainings the next generation of service advisors! More
Kim has done an incredible job taking care of me in the service center. She was knowledgeable of the service I needed and worked in a timely manner. I have also worked with Joe for many years! He is tho service center. She was knowledgeable of the service I needed and worked in a timely manner. I have also worked with Joe for many years! He is thorough and respectful while informing me of my vehicles needs. More
Mona has been my go to for many years. She is knowledgeable and honest. Communication is excellent She is knowledgeable and honest. Communication is excellent More
Joe was so helpful and my car was done in a timely manner! Thank you! manner! Thank you! More
They are 100% customer oriented and really know how to take care of you and understand your needs! take care of you and understand your needs! More
Took my 2012 F150 in for cam phasers, worked with Aaron, Mona, Steve and Cody. My truck was completed in a timely manner and work was spot on. Soon after work was completed my vehicle developed a nonrelated Mona, Steve and Cody. My truck was completed in a timely manner and work was spot on. Soon after work was completed my vehicle developed a nonrelated issue. Everyone at Klaben was very helpful on getting my truck back and me into a rental. Issue was diagnosed, repaired and I received it back very quickly. They kept me informed on all repairs and what was needed. Klaben has now gained a new customer. Thank you all for taking care of my vehicle and me. More
Angela in finance was friendly and efficient. I have now purchased three vehicles from Chris. Go see him! I have now purchased three vehicles from Chris. Go see him! More
Gaven was great! The Thursday morning after the car was towed into Klaben. He set me up with a rental right away. Being 1:30 away he was able to work the rental pick The Thursday morning after the car was towed into Klaben. He set me up with a rental right away. Being 1:30 away he was able to work the rental pick up with my local enterprise. The n Wednesday of the following week they were able to get my Mach-e in for service. I his highly impressed with the text with video link that was sent to me by Alex who did a video documenting the issue that was getting ping on with my Mach-e. Myself , my wife and several of our co workers and peers were also impressed that the tech and Klaben would send such an amazing video with great description of what was going on with the Mach-e. We were able to pick up the Mach-e on Thursday. At pickup I met with Gavin and also spoke with Aaron who were both great to meet. I was highly impressed by the enter interaction of all involved. Thank you Klaben for taking care of a customer that was not local and made us feel at home. More
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